Dispatch Scheduler 2nd Shift (Dispatch)

Overview

Security Engineers is a respected provider of contract security services, operating across multiple States. With our headquarters in Alabama and strategically located Branch Offices throughout our operational footprint, our company is currently experiencing an unprecedented expansion, opening exciting prospects for both the organization and our valued employees.

At the core of Security Engineers, we have a team of trained and professional Security Officers who serve as the backbone of our operations. We take great pride in setting a benchmark that others aspire to when it comes to our uniformed Officers. Not only do our Officers make a positive impact on the community, but they also build lasting relationships that endure over time.

As Security Engineers continues to grow, we actively seek individuals who are interested in pursuing a rewarding career in the private security industry. We provide a wide range of work opportunities and are committed to accommodating your availability, whether you are seeking full-time or part-time positions.

Security Engineers Applicant Management & Hiring Policy: www.securityengineersinc.com/applicant-management-and-hiring-policy

Security Engineers offers competitive wages and benefits.

Security Engineers offers Paid Training at the State Minimum Wage where allowed by state law.

To learn more about our company, please visit our website at www.securityengineersinc.com

Security Engineers, Inc. is an Equal Opportunity Employer

Employer & Licensing Statement 
Security Engineers, Inc. recruits and employs personnel for operations conducted under Vulcan Protection Services, a California-licensed Private Patrol Operator, BSIS PPO License # PPO122585.

Security Engineers, Inc Licensing Numbers:

AL: 00001 - AESBL: 1827 | AR: CMPY.0003341 | CA: PPO #122585 - Corporation #B20250166616 | CO: No License No. Required | CT: AS-3015 | FL: B2600256 | GA: PSC001794 | IA: #PS00297 - Agency 2092 | IN: SG20800201 | KY: CBI# 0160962880 | LA: PSE-20-CO-010 | MS: No License No. Required | NC: 1860-GP | NJ: 2220 | OH: 20242100540193 | OR: 3241 | PA: No License No. Required | SC: 4009 | TN: 14026 | TX: B24054001 | WV: F201119007071
SE Integrated Security, Inc. - License #: CMPY.0003341

Conditions of Employment
Employment is contingent on satisfactory completion of a post-offer background investigation and a drug screen. Because this position supports safety-sensitive licensed private security operations, a criminal background check may be required by law.

Job Skills / Requirements

Dispatch Scheduler Job Description 

Schedule 

• Full-time, 3 days/week (30 hours) 
• 10-hour shifts: (11AM-9PM)
• Thursday through Saturday 
• Weekends and holidays required

Role Overview 

Security Engineers is seeking a detail-oriented Scheduling Dispatcher to manage staffing schedules and ensure adequate coverage for client sites. This role requires strong organizational skills, clear communication, and the ability to thrive in a fast-paced environment. The Dispatcher will coordinate schedules, respond to emergencies, and maintain accurate records while working closely with internal teams and clients. 

Minimum Qualifications 

• Must possess a valid driver’s license and have reliable transportation
• 25-years of age or older who are interested in a career in the private security industry
• Ability to read, write, and speak clear English 
• Clean background; able to obtain required certifications or licenses 
• Availability for first, second, and third shifts 
• High moral character and integrity 

Duties & Responsibilities 

Scheduling & Coordination 

• Establish, maintain, and review staffing schedules 
• Match available staff to positions and communicate schedules via email, text, or phone 
• Minimize avoidable overtime and redeploy staff to cover call-offs 
• Track time-off requests to maintain site coverage 

Incident Response & Reporting 

• Respond to emergencies, call-offs, and absences to ensure adequate staffing 
• Take, log, and complete daily shift reports 
• Escalate significant incident reports to appropriate managers 

Administrative & Communication 

• Input schedule changes and client requests into the automated resource system 
• Prepare clear and professional emails and reports 
• Oversee camera feeds to ensure compliance and safety 

Required Skills & Abilities 

Minimum 

• Excellent interpersonal and communication skills 
• Strong verbal, problem-solving, and follow-up skills 
• Ability to multitask and work independently 
• High degree of emotional self-control 
• Excellent computer skills; proficient in MS Word and Excel 

Preferred 

• Experience with WinTeam scheduling software 
• Prior dispatch or scheduling experience 

Physical Requirements 

• Ability to sit for long periods in front of a computer 
• Occasionally bend/twist at waist/knees/neck 
• Stand, walk, and sit for extended periods 

 Work Location 

• One location 
• Work Remotely: No 

Note: Responsibilities and requirements listed are not exhaustive. Additional duties may be assigned based on client or company needs. 

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance