Command Center Operator-1st Shift (HMAP25)

Overview

Security Engineers is a respected provider of contract security services, operating across multiple States. With our headquarters in Alabama and strategically located Branch Offices throughout our operational footprint, our company is currently experiencing an unprecedented expansion, opening exciting prospects for both the organization and our valued employees.

At the core of Security Engineers, we have a team of trained and professional Security Officers who serve as the backbone of our operations. We take great pride in setting a benchmark that others aspire to when it comes to our uniformed Officers. Not only do our Officers make a positive impact on the community, but they also build lasting relationships that endure over time.

As Security Engineers continues to grow, we actively seek individuals who are interested in pursuing a rewarding career in the private security industry. We provide a wide range of work opportunities and are committed to accommodating your availability, whether you are seeking full-time or part-time positions.

Security Engineers Applicant Management & Hiring Policy: www.securityengineersinc.com/applicant-management-and-hiring-policy

Security Engineers offers competitive wages and benefits.

Security Engineers offers Paid Training at the State Minimum Wage where allowed by state law.

To learn more about our company, please visit our website at www.securityengineersinc.com

Security Engineers, Inc. is an Equal Opportunity Employer

Employer & Licensing Statement 
Security Engineers, Inc. recruits and employs personnel for operations conducted under Vulcan Protection Services, a California-licensed Private Patrol Operator, BSIS PPO License # PPO122585.

Security Engineers, Inc Licensing Numbers:

AL: 00001 - AESBL: 1827 | AR: CMPY.0003341 | CA: PPO #122585 - Corporation #B20250166616 | CO: No License No. Required | CT: AS-3015 | FL: B2600256 | GA: PSC001794 | IA: #PS00297 - Agency 2092 | IN: SG20800201 | KY: CBI# 0160962880 | LA: PSE-20-CO-010 | MS: No License No. Required | NC: 1860-GP | NJ: 2220 | OH: 20242100540193 | OR: 3241 | PA: No License No. Required | SC: 4009 | TN: 14026 | TX: B24054001 | WV: F201119007071
SE Integrated Security, Inc. - License #: CMPY.0003341

Conditions of Employment
Employment is contingent on satisfactory completion of a post-offer background investigation and a drug screen. Because this position supports safety-sensitive licensed private security operations, a criminal background check may be required by law.

Job Skills / Requirements

1st Shift

Wednesday-Sunday 6am-2pm

Security Engineers is seeking dependable Command Center Operators to support safe and secure environments for our clients. Operators monitor critical security systems, dispatch emergency responses, process alerts, handle communications, and enforce site policies. This position requires strong multitasking, excellent communication, and the ability to remain calm while managing multiple security functions simultaneously. 

Minimum Qualifications 

• Valid Security Officer/Guard License or ability to obtain one.
• Valid driver’s license and a Motor Vehicle Record that meets company approved driver standards
• Must be at least 18 years old.

 Key Responsibilities: 

Command Center Operations

• Dispatch fire, medical, chemical, and traffic incident responses.
• Answer associate calls regarding lateness or absences and update internal systems.
• Respond to duress alarms and acknowledge card access alerts.
• Control and document access to client property.
• Prevent loss or damage due to fire, equipment issues, or safety hazards.
• Enforce client rules, regulations, and access requirements.
• Operate multiple software platforms concurrently.

Patrol and Surveillance

• Monitor access points and verify proper identification.
• Review camera systems and surveillance feeds for suspicious activity.

Incident Response and Reporting

• Respond to alarms and emergencies following protocols.
• Maintain accurate logs of activities, incidents, and communications.
• Perform routine tasks such as unlocking/locking doors and monitoring equipment.

Customer Service and Policy Enforcement

• Assist visitors and employees professionally.
• Enforce site-specific Post Orders and security protocols.
• Ensure compliance with SEI and client policies, including parking, smoking, and loitering rules.

Required Skills and Abilities 

• Ability to perform in fast-paced, high-pressure environments.
• Weekend availability.
• Strong situational awareness and problem-solving skills.
• Ability to remain calm during critical situations.
• Advanced computer skills; ability to use tablets and multiple software systems.
• Strong multitasking ability.

Preferred Skills 

• Experience with Microsoft Office Suite.

Minimum Physical Requirements With or Without reasonable accommodation

 (subject to change based on client-specific needs)

·         Ability to stand or sit for at least 1 hour without a break.

• Walk at least 1/2 mile without stopping.

Education and Experience 

Minimum: 

• High School Diploma or equivalent.

Preferred: 

• 1 Year of dispatch experience in a security, emergency response, or command center environment strongly preferred.
• 1 year of Military, Law Enforcement, or Security experience.
• 2 years of customer service experience.

NOTE: Job responsibilities and requirements may change based on client or company needs. 

#SEI_HIGH

Education Requirements (All)

High School Diploma or equivalent

Certification Requirements (All)

Able to obtain any & all security certifications/licenses
State Issued Driver's License (Not Expired)
Eligible for registration under employer's Ohio security guard agency license (ORC Ch. 4749)

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, 401K/403b Plan