What are the responsibilities and job description for the Service Technician position at Security 101 Holdings?
Job Title: Service Technician
Company: Integrated Systems & Services
Location: Eatontown, NJ
Job Summary:
Integrated Systems & Services || A Security 101 Company is now recruiting for a Commercial Security Service Technician in the NJ/NYC metro area that has experience servicing commercial electronic security devices primarily IP network systems and overall security systems for new construction projects and modifications for existing security systems.
Salary and Benefits:
This is a full-time non-exempt position with a wage range is $35.00 to $45.00, commensurate with skills, product knowledge and experience. Our benefits include medical, dental, vision, prescription coverage, 401(k) plan, paid holidays, PTO and more. We will also provide you with a cell phone, laptop, and work vehicle.
Why join Security 101?
• Competitive compensation.
• Industry-leading security solutions and support.
• Growth opportunities in a dynamic, expanding company.
• A team-oriented culture that values high performance.
Skills / Abilities:
- Service technicians must have a minimum of 3 years’ experience servicing and programming commercial access control, IP-based video systems and intrusion alarm systems.
- Service technicians must have a minimum of 3 years’ experience in troubleshooting and programming networked access control and IP video systems, including working on the customer’s network.
- Alternative experience such as a multi-site Network Support Specialist or similar.
- Ability to support customer systems via remote diagnostics with professionalism.
- Knowledge and practical experience with the internet and networking is essential.
- Service technicians must be able to work independently and resolve problems to our customer’s satisfaction.
- Candidates must possess a valid driving license and clean MVR.
Current certification in one of the following is a plus:
- Access Control: Genetec, Software House, Lenel/S2, OpenPath.
- Video: Axis, Exacq, Milestone, Genetec, Avigilon, Hanwha IPConfigure.
- Locking Hardware: Mechanical/Electromechanical, Assa Abloy, Schlage, Von Duprin, etc.
- Security 101 will invest in training for the right candidate.
Responsibilities:
Servicing, troubleshooting, programming, and testing enterprise security systems with minimal supervision. System knowledge of access control, IP video surveillance, intrusion, and visitor management, preferred.
- Troubleshooting and programming networked IP video systems.
- Troubleshooting and programming networked access control.
- Servicing commercial intrusion alarm systems and other IoT connected systems.
- Providing fanatical customer service when dealing with customers.
Education:
- High School (or GED) minimum requirement
- Electronics training from a Technical School or Military training in electronics or communications (preferred)
About Integrated Systems & Services, Inc:
Integrated Systems & Services – A Security 101 Company is a provider of integrated electronic security solutions to a diversified set of commercial customers across multiple end markets, including healthcare, education, finance, and government, among others. Integrated Systems & Services delivers a full service offering electronic security services and products including the design, installation, and maintenance of access control, video surveillance, intrusion detection, and visitor management solutions. Founded in 2005 and based in West Palm Beach, FL, Security 101 has 60 locations in the U.S. For more information, please visit integratedsystems.org - security101.com
Integrated Systems & Services is a DFWP and EOE organization with a team-oriented work environment.
Must have a clean driving record; pass a background investigation and a drug-test screening. Must also be able to work in both office and outside environments, climb a ladder, use a forklift, and carry boxes weighing 50lbs.
OPS123
Salary : $35 - $45