What are the responsibilities and job description for the Security Receptionist (Temporary) position at Securitas Security Services?
Job Title: Security Receptionist (Temporary)
Location: Spring, TX
Schedule: Full‑Time, Temporary (anticipated duration: several months)
Work Environment: Main lobby of a large corporate / global headquarters office
Position Overview
We are seeking a Security Receptionist to support the main lobby of a large corporate office in Spring, TX. This is a temporary assignment covering for an employee who is currently on an extended leave and is expected to return in a few months.
This role serves as the first point of contact for employees, executives, board members, visitors, vendors, and contractors. The Security Receptionist is responsible for maintaining a professional front‑of‑house presence while ensuring strict adherence to corporate security and access control procedures. Upon completion of this assignment, the individual selected will be considered for other available opportunities.
Key Responsibilities
- Serve as the primary lobby security and reception point for the client’s global headquarters
- Greet all employees, executives, board members, visitors, vendors, and contractors in a professional and courteous manner
- Manage visitor check‑in and check‑out procedures, including:
- Verification of identity
- Issuance of visitor badges and access passes
- Ensuring compliance with client security requirements
- Coordinate closely with internal client contacts to notify them of visitor arrivals
- Communicate clearly and professionally with employees via email, Microsoft Teams, and Slack regarding visitors, deliveries, and lobby activity
- Monitor and manage access control systems to ensure access is granted only to authorized individuals
- Operate security technology including access control systems, video management systems, and CCTV (Lenel experience strongly preferred)
- Maintain accurate visitor and activity logs in accordance with client policies
- Respond appropriately to emergency situations as needed; while the role is primarily sedentary, the ability to react quickly and follow emergency protocols is required
- Perform all other lobby‑related security and reception duties as assigned
Required Qualifications
- Minimum of 2 years of experience in one or more of the following:
- Security (client‑facing)
- Corporate reception or front‑of‑house
- Concierge services
- Customer service in a professional/corporate environment
- Minimum of 2 years of experience working with security access control systems
- Strong verbal and written communication skills
- Strong analytical and problem‑solving skills
- Ability to work independently and exercise sound judgment in a fast‑paced corporate environment
- Proven ability to interact professionally with all levels of leadership, including executive leadership, CEO, and board members
Preferred Qualifications
- Experience with Lenel access control systems
- Experience with video management systems / CCTV
- Previous experience working in a corporate headquarters or high‑profile office environment
Physical Requirements
- Primarily sedentary role; however, the individual must be able to move quickly and respond appropriately during emergency situations
Additional Information
- This position is temporary in nature and is expected to last several months
- Upon the return of the permanent employee, the individual filling this role will be offered consideration for other available opportunities, based on performance and business needs
Security Guard / Securitas Security/ Houston / TXDPS License # B0010