What are the responsibilities and job description for the Lobby Desk Security Officer position at Securitas Security Services?
Lobby Desk Security Officer
We help make your world a safer place.
Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients.
Securitas plays an essential role for our clients and in society. This role requires someone who is polished, confident, and skilled at balancing hospitality with strong situational awareness. You will manage lobby activity, support high‑profile guests, and ensure a secure, seamless experience for everyone entering the facility.
We are driven by a clear corporate culture and purpose, which helps us live according to our values of Integrity, Vigilance, and Helpfulness. These values are at the heart of our culture, help define who we are and guide our actions.
Key Responsibilities
- Serve as the primary lobby representative for employees, executives, and high‑profile clients
- Deliver top‑tier customer service with a polished, professional demeanor
- Monitor lobby access, verify credentials, and manage visitor check‑in
- Maintain constant situational awareness and respond appropriately to unusual activity
- Assist guests with directions, information, and support while upholding corporate standards
- Communicate clearly with building management, security leadership, and internal departments
- Maintain accurate logs, reports, and documentation
- Uphold confidentiality, discretion, and corporate etiquette at all times
Qualifications
- Extensive customer service experience in a corporate, hospitality, or high‑profile environment
- Strong background in security or front‑of‑house operations
- Excellent communication and interpersonal skills
- Professional appearance and executive‑level presence
- Ability to remain calm, composed, and attentive in a busy lobby setting
- Strong judgment, reliability, and situational awareness
- Valid security license (if required by state regulations)
- Schedule: Full‑Time, Monday–Friday, 3:00 PM – 11:00 PM
What We Offer:
- Medical, Dental, Vision, Life, AD&D, and Disability Insurance
- 401K Retirement Options
- Paid Time Off
- Weekly Pay
- Paid Training & Free Uniforms
- Employee Discounts (Retail, Phone Plans, Rentals & more)
- Pet Daycare Discounts
- Employee Assistance Program (EAP)
- Career Advancement Opportunities
- Competitive benefits
With over 80 years of protecting the things that matter, we’ve seen more than most. That’s why Securitas is the partner of choice for companies and an employer of choice for candidates worldwide.
See a different world.
“Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”
EOE/M/F/Vet/Disabilities