What are the responsibilities and job description for the GSOC Intelligence & Operations Analyst position at Securitas Security Services?
Securitas Security Services USA, Inc. is the global leader in protective services, delivering specialized guarding, advanced technology solutions, and comprehensive risk management to clients across a wide range of industries. Our mission is simple yet powerful: to help make your world a safer place. Backed by a legacy of trust, innovation, and global expertise, we provide tailored security solutions that combine cutting-edge technology with outstanding service.
The Global Security Operations Center (GSOC) Intelligence & Operations Analyst plays a critical role in maintaining the safety and security of the Clients’ global personnel, facilities, and assets by monitoring, analyzing, and responding to real-time security events. Operating in a 24/7 environment, the GSOC Operator uses advanced security systems, global intelligence feeds, and internal protocols to detect threats, manage incidents, and support crisis response. This role requires a detail-oriented professional with strong situational awareness, communication skills, and the ability to make rapid, informed decisions under pressure. The GSOC Operator works collaboratively within a high-performing team to uphold security standards and ensure business continuity across global operations. This position is located at a client site in Sunnyvale, CA.
Compensation and Benefits:
Depending on experience, Securitas will offer an hourly rate of $38.00-$40.00 per hour, in addition to a full benefits package that includes:
Medical, dental, vision, and life insurance
5 PTO days, 5 sick days & 401K
Shift Days/Hours: Saturday-Monday 2:00pm-10:00pm Wednesday 10:00pm-6:00am
Essential Functions:
Monitor global security systems including access control, CCTV, intrusion detection, and other physical security technologies to detect and respond to potential threats in real time.
Analyze security alerts and incidents, determine level of risk, and initiate appropriate responses or escalations according to Standard Operating Procedures (SOPs).
Provide 24/7 situational awareness by tracking global events (e.g., natural disasters, geopolitical unrest, protests) and assessing potential impacts to company assets, offices, and personnel.
Issue timely and accurate employee advisories related to emerging threats, significant global events, or operational disruptions, ensuring that affected personnel receive actionable information.
Dispatch and coordinate with on-site security personnel to respond to incidents, alarms, or emergency situations as needed.
Communicate clearly and effectively with internal stakeholders, including security teams, facilities staff, and business leaders, during incidents or disruptions.
Document all incidents and activities through detailed, timely, and accurate reporting in GSOC logs and incident management systems.
Respond to employee inquiries and service requests related to security, access control, and workplace safety in a courteous and efficient manner.
Execute emergency response protocols, including coordination with first responders, fire departments, or law enforcement as required.
Support crisis management and business continuity operations, including real-time information sharing and situational reporting during critical events.
Maintain operational readiness of the GSOC by ensuring systems are functional, workspace is organized, and shift handovers are detailed and accurate.
Conduct regular system audits and tests of security hardware and software, logging malfunctions or service needs for follow-up.
Participate in regular drills and training sessions to stay current on procedures, systems updates, and evolving threats.
Qualifications:
Ability to monitor intelligence platforms and data sources to identify risks and threats impacting LinkedIn personnel or physical assets.
3 years of experience in a GSOC, intelligence analysis, security operations, or related security environment.
Proficient in Microsoft Office Suite and security systems (e.g., Lenel, Milestone, Dataminr, Ontic, Onsolve).
Strong written and verbal communication skills, including the ability to rapidly synthesize and report complex information.
High attention to detail, critical thinking, and situational awareness.
The Global Security Operations Center (GSOC) Intelligence Operator will be expected to be on call outside of their normal shift schedule for emerging global crisis events that could potentially impact the client personnel or assets.
Must be knowledgeable of GSOC policies and procedures.
Have a strong knowledge of security and emergency operations.
Possess a solid employment history demonstrating reliability and dependability
Preferred Qualifications:
Associate or bachelor’s degree in criminal justice, International Relations, Security Studies, Emergency Management, or related field—or equivalent relevant experience.
Experience coordinating with first responders or law enforcement.
Knowledge of geopolitical trends and international threat landscapes.
Familiarity with emergency management procedures and crisis communications.
Certifications, Licenses, Registration:
California Security Guard license.
CPR/AED/First Aid Training Certification preferred.
Competencies:
Demonstrates strong analytical thinking and problem-solving skills to assess complex situations and identify effective solutions.
Maintains a high level of situational awareness to detect and interpret relevant security threats or anomalies.
Exercises sound judgment in crisis management and decision-making, especially under time-sensitive or high-pressure conditions.
Possesses technical proficiency in security systems, including access control, surveillance, and threat monitoring platforms.
Communicates clearly and professionally in both written and verbal formats, tailored to various audiences and urgency levels.
Upholds a high standard of discretion and confidentiality when handling sensitive information and incidents.
Quickly adapts to changing conditions and stays resilient under pressure.
Ready to Make an Impact?
Are you a driven leader with a passion for GSOC intelligence analysis and making a real difference? At Securitas, we don’t just support your career growth, we celebrate it. If you’re ready to bring your expertise to a team that values innovation, collaboration, and results, we want to hear from you. Apply today and take the next step in your career.
Company Website: https://www.securitasinc.com
Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.
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Salary : $38 - $40