What are the responsibilities and job description for the Badge Administrator Supervisor position at Securitas Security Services?
We help make your world a safer place.
Securitas is a trusted provider of professional security services, committed to delivering reliable, responsive, and respectful protection for people, property, and peace of mind. With a presence across diverse industries, we strive to ensure safety and service excellence at every client site.
Our Security Officer positions play a key role in upholding these values. We are currently hiring for a Badge Administrator Supervisor opportunity at a corporate client site in Franklin, MA. This role involves supporting badge administration, cardholder management, and access assignment requests, while helping maintain a safe and secure environment for employees, visitors, and daily site operations. The position also supports access control systems, issue resolution, reporting, and collaboration across teams to ensure professionalism, vigilance, and integrity in daily operations.
Current Opening:
Badge Administrator Supervisor
Location: Franklin, MA
Schedule: Monday-Friday, 8:00 AM-4:00 PM
Pay Rate: $25.00/hour
Other sites and schedules are available. Discuss with a recruiter.
Sites vary on contract wage, location, and schedule.
Key Responsibilities:
Badge Administration and Access Support:
Serve as a primary resource for cardholder management, badging operations, and access assignment requests. Create, update, and maintain badge access levels and permissions in alignment with site procedures and security guidelines.
Ticketing and Issue Resolution:
Manage ticket intake, triage, prioritization, and escalation for badge-related requests and access issues. Help ensure timely follow-up and coordination with the appropriate internal teams.
System and Security Support:
Provide support for access control systems and related security technology. Assist with resolving issues involving physical access systems and security equipment as needed.
Training and Oversight:
Provide internal training, guidance, and day-to-day support for badge administrators and other team members involved in access management processes.
Audit and Compliance:
Support the review and maintenance of cardholder data, access levels, and permissions to ensure accuracy, consistency, and compliance with established procedures.
Collaboration:
Act as a liaison between badging, security technology, and project teams to support smooth communication, coordinated execution, and continuity of service.
Incident Response and Reporting:
Respond appropriately to badge or access-related issues, document findings, and maintain accurate records of security support activity, incidents, and observations.
Qualifications:
Experience: Previous security, badge administration, access control, or related operations/support experience is preferred.
Skills: Strong communication, organization, troubleshooting, and problem-solving skills. Ability to manage multiple requests, remain calm under pressure, and work effectively with internal stakeholders.
Certifications: Security experience, access control system experience, or related training is a plus.
Physical Requirements: Ability to remain active throughout the shift, move throughout the facility as needed, and respond to site or security-related issues.
Benefits:
Medical Insurance (Anthem), Dental Insurance (Aetna) & Vision Insurance (VSP)
401k with Employer Matching
Paid Life Insurance
Paid Time Off
Paid Uniforms
Paid Training Upon Hire and Throughout Career
Specialized Programs to Assist in Healthy Lifestyle and Financial Wellness
Employee Assistance Programs (EAP)
Employee Discount Programs (Vehicles, Cell Phone, Cable, Appliances, Theme Park Tickets, etc.)
Our Values:
Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.
Integrity:
Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.
Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises.
Helpfulness:
As part of an ongoing effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.
“Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”
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Salary : $25