What are the responsibilities and job description for the Dispatcher - NEMT position at Secure Patient Delivery?
Job Responsibilities:
- Creating routes for next day trips daily
- Takes calls and communicates issues with drivers.
- Monitors driver locations and performances.
- Responsible for influencing positive employee morale and quality customer service.
- Participates in analysis and review of operating performance.
- Assigns same day trips to drivers for client return home.
- Reassign trips to drivers if conditions change.
- Occasionally operating vehicles to drive them to vendors for repair or service.
Talent Requirements:
- One-year previous Dispatcher experience.
- One-year previous Routing/ Scheduling Routes
- Two-year of Customer Service experience.
- Must have knowledge of Service Area in New Orleans and Surrounding Metro Area.
- Must have a current and valid Louisiana Driver's license with at least three years of driving experience.
- Must be at least 25 years of age.
- Experience with dispatch software.
- Ability to use computer software applications including, but not limited to Microsoft Word, Excel, Power-Point, databases and e-mail.
- Ability to work efficiently in a fast-paced environment, and to maintain a calm and consistent demeanor at all times.
- Demonstrate a high customer service commitment.
- Able to demonstrate professional phone manner.
Position Available:
- Shift
- Creating Schedules and Routing next day run to drivers
- Full Time
- 6 Days a week
- Better Experience = Better Pay
- Growth Opportunities
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
Pay: $12.00 - $14.00 per hour
Work Location: In person
Salary : $12 - $14