Program Manager – Federal Security / Personnel Vetting (Contingent)

Program Manager – Federal Personnel Security Operations (Contingent)

Company: Secure Access Group LLC (SAG)
Location: Boyers, PA (On-Site)
Job Type: Full-Time (Contingent Upon Contract Award)

About Secure Access Group (SAG)

Secure Access Group LLC (SAG) is a Woman-Owned Small Business specializing in personnel security, compliance, and federal security operations. SAG is led by experienced professionals with hands-on backgrounds supporting Department of Defense and personnel vetting missions, including case processing, inspections, and program oversight.

Position Overview

SAG is seeking a Program Manager to lead and execute operations for a federal personnel vetting contract supporting the Defense Counterintelligence and Security Agency (DCSA).

This role requires a hands-on leader who can oversee multi-site operations, manage large teams, control scheduling and workload distribution, and ensure full compliance with federal requirements.

This individual will be responsible for full operational oversight of both Boyers, PA and St. Louis, MO, while serving on-site in Boyers, PA.

Program Leadership & Contract Compliance

• Oversee daily operations and execution of contract deliverables across both locations
• Ensure full compliance with contract terms and applicable federal regulations, including NISPOM (32 CFR § 117)
• Serve as the primary liaison between the company and Government stakeholders (COR/KO)
• Ensure timely reporting, documentation, and resolution of contract-related matters
• Maintain alignment with Government objectives, timelines, and performance standards

Team, Scheduling & Operations Management

• Lead, mentor, and manage a large, multi-site workforce
• Oversee supervisors and site leads across both locations
• Develop and manage employee schedules, shift coverage, and workload distribution
• Ensure adequate staffing to meet fluctuating case volumes and mission demands
• Monitor productivity, throughput, and operational tempo
• Implement best practices for workforce planning, capacity management, and operational efficiency
• Develop and enforce Policies and Procedures (P&P) for standardization and compliance
• Coordinate with Government stakeholders to adapt to evolving requirements

Case Processing & Mission Execution

• Oversee personnel vetting functions including:
• Application intake
• Case processing
• Case maintenance
• Post-closing activities
• Ensure all work is completed accurately, timely, and in compliance with federal standards

IT & Systems Oversight

• Maintain coordination with IT and security teams supporting operations
• Ensure proper use and security of Government systems, including VDI environments
• Support system transitions, workflow tools, and process improvements
• Ensure compliance with cybersecurity, PII, and CUI requirements

Quality Control, Risk & Compliance

• Ensure high-quality service delivery and adherence to Government-mandated timelines
• Address deficiencies and performance issues within required timeframes
• Ensure compliance with Federal Investigative Standards (FIS), Trusted Workforce 2.0, and applicable policies
• Oversee quality control processes and corrective actions
• Identify risks and implement mitigation strategies

Performance Management & Continuous Improvement

• Track performance metrics, deadlines, and service levels
• Identify operational gaps and implement improvements
• Ensure timely resolution of performance issues
• Optimize workflows across case processing, investigations, and records management

Minimum Qualifications

• Bachelor’s Degree required (Computer Science, IT, Cybersecurity, Business, or related field)
• Minimum 5 years of experience managing federal programs of similar size, scope, and complexity
• Experience managing multi-site operations and large teams (200 personnel preferred)
• Experience in personnel security, background investigations, or case processing operations
• Demonstrated experience with workforce scheduling, staffing models, and workload balancing
• Strong understanding of federal security policies, investigative processes, and case management procedures
• Strong understanding of IT systems, cybersecurity, and secure data environments
• Active Tier 5 ( Top Secret) clearance required at time of application
• Ability to work on-site in Boyers, PA

Preferred Qualifications

• Prior experience supporting DCSA, NBIS, or personnel vetting programs
• Top Secret clearance already in place
• PMP or Lean Six Sigma certification
• Experience managing high-volume, mission-critical operations (400 personnel preferred)

Additional Information

• This position is contingent upon contract award
• Selected candidates will be required to sign a Letter of Commitment
• Employment is contingent upon maintaining required security eligibility

Equal Opportunity & Employment Conditions

Secure Access Group LLC (SAG) is committed to building a professional, mission-driven workforce that reflects integrity, accountability, and respect. SAG provides equal employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other protected status under applicable law.

Given the nature of our work supporting federal security and personnel vetting missions, all candidates must meet applicable suitability and security requirements. Employment may be contingent upon successful completion of background investigations, verification of active security clearance status, and other pre-employment requirements as required for federal contract performance.

Pay: $150,000.00 - $190,000.00 per year

Work Location: In person

Salary : $150,000 - $190,000