Director of Compliance and Training (Operations)

Job Skills / Requirements

Essential Duties and Responsibilities

• Must have the ability to hold a State Security Business License in multiple states
• Work in conjunction with operational partners to develop practical training programs in order to ensure compliance with contractual and regulatory mandated training.
• May conduct leadership training to security professionals and supervisors.
• Conduct special projects on an as-needed basis to support each region.
• Provide teaching and instruction both virtually and in-person.
• Plan, organize, and deliver orientation and training programs.
• Offer specific training programs to help officers maintain or improve job skills.
• Present information with a variety of instructional techniques or formats, such as role playing, team exercises, group discussions, videos, or lectures.
• Select and use training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
• Maintain detailed records and proper documentation of all completed trainings and required licensing documentation.
• Run and submit reports to the field on the status of training requirements.
• Assist in the development and oversight of annual and quarterly training requirements within each region.
• Evaluate program effectiveness and conduct opinion surveys or needs assessments.
• Monitor and respond to course comments and employee feedback.
• Communicate necessary information to supervisors, co-workers, and employees by telephone, in written form, e-mail, or in person.
• Physical security compliance with state and local government regulatory agencies.
• Interface with state and local compliance regulatory agencies.
• Ensure that all officers are licensed in accordance with established state and local regulatory guidelines and standards.
• Collection and submission of all required applications and supporting documentation to state licensing and regulatory agencies.
• Collect and organize source data for computer entry including but not limited to security guard licenses, state and/or job specific certifications, MVR, and all training certificates.
• Perform input of compliance data from source documents into the database (WinTeam Compliance Tracker) ensuring that the data is current and useable.
• Run compliance reports to identify missing compliance documentation.
• Follow up with appropriate individuals to obtain missing source documentation.
• Ongoing tracking of all incoming licenses, state and/or job specific certifications, MVR, and training.
• Provide weekly compliance status report.

Education and Experience

• Bachelor’s Degree - Criminal Justice, preferred
• First Aid/CPR AED Instructor-Trainer or ability to obtain
• Previous experience in the security field or law enforcement preferred

Required Skills/Abilities

• Excellent management and supervisory skills.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.
• Strong analytical skills
• Proficient in Microsoft Office Suite (Excel) or similar software.
• Experience with WinTeam, eHub, Lighthouse preferred.
• Experience with MS Teams preferred
• Must be detailed-oriented.
• Self-motivated and self-starter.
• Must be flexible and able to cross train.

Physical/Mental Demands:

• Ability to stand, walk, use hands and fingers, reach, stoop, kneel, crouch, crawl, talk, hear, climb, balance, and smell.
• Visual requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Ability to occasionally lift/move up to 25 pounds.
• Sitting may be required up to 50% of the time.

Working Conditions:

• Seldom exposed to loud noise, humidity, rainy/stormy, extreme hot and cold weather conditions (depending on season), moving mechanical parts, vibration, toxic and caustic chemicals, fumes, and airborne particles
• Work in an indoor environment up to approximately 75% of the time.

Equal Opportunity Employer – Vets/Disability

This employer participates in E-Verify

Education Requirements (All)

Bachelor's Degree

Certification Requirements (All)

Certified Security Instructor In VA, MD and DC

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan