What are the responsibilities and job description for the Fine jewelry sales associate position at Secrete Fine Jewelry?
Secrète Fine Jewelry is a family-owned boutique specializing in custom jewelry design and fine jewelry. We are seeking a sales-driven, detail-oriented, and highly organized associate to join our Bethesda team. This role blends client-focused sales with repair coordination and administrative responsibilities, ideal for someone who enjoys a balance of creativity and structure in a boutique setting.
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What We’re Looking For
• A motivated self-starter with a strong desire to excel in sales and client relationships.
• A highly organized and dependable multitasker comfortable managing sales, repairs, and boutique operations.
• Someone with excellent communication skills who can handle client follow-ups and detailed documentation accurately.
• A warm, professional presence who represents Secrète’s values of quality, integrity, and personal service.
• Jewelry or luxury retail experience is a plus, but we’re happy to train the right person.
• Weekend availability is required.
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Key Responsibilities
• Deliver exceptional service to clients—guiding them through both custom jewelry design and in-store purchases.
• Manage repair intake and pickups, accurately recording details and coordinating with the jeweler.
• Assist with administrative tasks, such as maintaining repair logs, following up on orders, and updating client information.
• Build and nurture long-term client relationships through thoughtful communication and follow-up.
• Maintain a well-presented boutique, ensuring showcases and displays reflect our aesthetic and inventory is organized.
• Support general day-to-day operations, including answering phones, managing paperwork, and assisting team members as needed.
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Why Join Us
• Competitive pay plus commission on sales.
• Work with a close-knit, family-run team passionate about craftsmanship and client experience.
• Gain hands-on experience in custom jewelry, repairs, and fine jewelry sales.
• Be part of a creative and supportive environment where your role directly contributes to our success.
• Opportunities for growth and professional development within the luxury retail space.