What are the responsibilities and job description for the Cheese Shop Customer Service position at Second Mouse Cheese Shop?
Farmers Market & Retail Associate
Second Mouse Cheese Shop – Pleasantville, NY
Second Mouse Cheese Shop is looking for a dependable, energetic, and customer-focused team member to help represent our shop at farmers markets throughout Westchester County and assist with shop operations as needed.
This is a hands-on position that is perfect for someone who enjoys food, working with people, and being part of a fast-paced small business. A major focus of this role will be preparing for, traveling to, setting up, working, and breaking down our farmers market locations.
What You’ll Do:
• Transport products, equipment, tables, tents, coolers, and other supplies to and from farmers markets
• Set up and break down farmers market displays, tents, tables, signage, and merchandise
• Provide friendly and knowledgeable customer service
• Sell cheese, charcuterie, specialty foods, and other Second Mouse products
• Handle transactions accurately and responsibly
• Maintain attractive, clean, and well-stocked displays
• Load and unload products and market equipment
• Assist with stocking, packing, cleaning, and other shop responsibilities as needed
• Help create a welcoming experience that represents the Second Mouse brand
What We’re Looking For:
• Valid driver’s license required
• Reliable transportation required
• Dependable and punctual — farmers markets require arriving on time, often early in the morning
• Comfortable driving to farmers markets throughout Westchester County and surrounding areas
• Able to safely lift and carry heavy boxes, coolers, tables, tents, and other market equipment
• Able to repeatedly lift approximately 40–50 lbs.
• Able to stand and remain active for extended periods of time
• Comfortable working outdoors in varying temperatures and weather conditions
• Friendly, outgoing, and comfortable speaking with customers
• Strong work ethic and willingness to jump in wherever needed
• Available for weekend shifts, including early mornings
Experience in food service, retail, farmers markets, hospitality, cheese, specialty foods, or culinary environments is a plus, but we are happy to train the right person.
About Second Mouse Cheese Shop
Second Mouse is a specialty cheese and gourmet food shop located in Pleasantville, NY. We’re passionate about great cheese, great food, and creating memorable experiences for our customers — both in the shop and throughout the community at local farmers markets.
If you’re reliable, enjoy working with people, don’t mind rolling up your sleeves, and love good food, we’d love to hear from you.
To apply: Please submit your resume along with a brief note telling us about yourself, your availability, and why you’d be a good fit for Second Mouse Cheese Shop.
Second Mouse Cheese Shop is an equal opportunity employer.