Warehouse Supervisor

Who We Are

At SLM, our Core Purpose is to Maximize Human Potential. We believe in the health and well-being of our Team Members which includes having an industry-best Total Rewards program. That program includes a flexible vacation policy, exemplary health benefits (Cigna), a 401k plan with a dedicated financial advisor, a financial education program, and top pay for our Team Members.

Who is Second Life Mac: SLM is the industry leader in Apple device buybacks for schools and businesses. We are the thought leaders when it comes to educating our clients on maximizing the value of their used Apple devices and ensuring that students/employees always have the technology they need to do great work. We purchase used devices, bring them to our facility to be cleaned and refurbished, then give them a second life by selling them to consumers at a great price. We’re a company that puts significant focus on helping our team members maximize their human potential. In fact, we’re so dedicated to this purpose that we embed it into our long-term business plan and vision.

The right candidates: We are looking for people who fit our core values (Joy to Work With, Win the Day, Sense of Urgency, Growth Minded, and Flows Forward). SLM hires and promotes using these values and they are in the core of every Team Member we have, people either have them or they don’t. SLM is an incredibly entrepreneurial company and people with that mindset fit in extremely well with our team. We are looking for people who want to be a part of something bigger, something special, something life changing.

As a part of our hiring process, we ask that you please complete this 8–10-minute culture survey to be considered for this role at SLM:

https://go.cultureindex.com/s/hkCjJZOjpt

The Role

The Warehouse Supervisor is responsible for overseeing daily shipping, receiving, and logistics operations within the warehouse. This role ensures accurate, timely, and efficient movement of devices and inventory while leading a team responsible for outbound and inbound shipment execution.

The ideal candidate is organized, detail-oriented, and experienced in managing shipping workflows within a fast-paced production or warehouse environment.

Key Responsibilities

• Supervise daily shipping and receiving operations
• Lead, coach, and support shipping and logistics team members
• Ensure accurate packaging, labeling, and shipment processing for outbound orders
• Monitor shipping schedules and coordinate carrier pickups and deliveries
• Maintain inventory accuracy and proper documentation for incoming and outgoing devices
• Ensure shipping workflows meet productivity, accuracy, and turnaround goals
• Resolve shipping discrepancies, delays, and operational issues as they arise
• Enforce company safety standards and shipping procedures
• Collaborate with operations and inventory teams to maintain workflow efficiency
• Assist with process improvements to improve shipping accuracy and throughput

Qualifications

• 2 years of supervisory or team leadership experience in shipping, logistics, or warehouse operations
• Strong organizational and time-management skills
• Experience with shipping systems, inventory systems, and warehouse workflows
• Ability to prioritize tasks and manage multiple deadlines in a fast-paced environment
• Strong communication and problem-solving abilities
• Proficiency with Microsoft Office and operational software systems
• Experience in consumer electronics, refurbishment, or distribution environments is a plus

Second Life Mac is an equal opportunity employer and is committed to cultivating a diverse, equitable, and inclusive workplace. We do not discriminate against any applicant or team member on the basis of race, color, religion, creed, ancestry, national origin, citizenship status, age, sex, gender (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, marital status, military or veteran status, disability, medical condition, genetic information, arrest or conviction history (where permitted by law), or any other status protected by applicable federal, state, or local law.

Employment decisions are based on qualifications, merit, and business needs. Second Life Mac provides reasonable accommodations to qualified individuals with disabilities, individuals with sincerely held religious beliefs or practices, and individuals with pregnancy-related conditions, in accordance with applicable law. Discrimination, harassment, and retaliation of any kind are strictly prohibited.