What are the responsibilities and job description for the People Operations Analyst I position at Second Harvest of Silicon Valley?
About Second Harvest of Silicon Valley
Founded in 1974, Second Harvest of Silicon Valley is one of the largest food banks in the nation and a trusted nonprofit leader in ending local hunger. The organization distributes nutritious groceries through a network of nearly 400 partners at drive-thru and walk-up sites across Santa Clara and San Mateo counties. Due to the prohibitively expensive cost of living in Silicon Valley, the economic downturn caused by the COVID-19 pandemic, and the rise in inflation, Second Harvest is now serving an average of about 500,000 people every month. Second Harvest also connects people to federal nutrition programs and other food resources, and advocates for anti- hunger policies on the local, state and national levels. To learn more about how Second Harvest is responding to the incredible amount of need in Silicon Valley, visit shfb.org.
About the Position
The People Operations Analyst (I) is responsible for executing core People Operations processes through accurate, timely, and detail-oriented work. This role supports the delivery of People Ops services by carrying out structured workflows, maintaining employee data, and assisting with reporting and administrative processes. Working under the guidance of the Senior People Operations leader, this role ensures that all tasks are completed consistently and in alignment with established SOPs and quality standards. The Analyst I plays a critical role in maintaining data accuracy and supporting a high-quality employee experience through reliable execution, including using tools and technology (e.g., AI) to support efficiency and task completion. This is an execution-focused role designed to build foundational knowledge in People Operations systems, processes, and compliance.
This job might be for you if:
- You are passionate about ending hunger.
- You enjoy keeping People processes organized and making sure things run smoothly from onboarding through offboarding.
- You’re comfortable working with HR systems and data and take pride in keeping information accurate and up to date.
- You enjoy helping employees and candidates, answering questions, and coordinating the details that create a positive experience.
- You like working with reports and spreadsheets, organizing information, and catching inconsistencies.
- You’re detail-oriented, dependable, and comfortable following established processes while knowing when something needs to be escalated.
Responsibilities
People Operations Execution
- Execute standardized HR workflows (onboarding, job changes, offboarding) in accordance with SOPs
- Complete tasks accurately, on time, and with attention to detail
- Follow established processes and escalate issues when workflows deviate from standards
- Support consistency and reliability across People Ops processes
Onboarding & Offboarding Support
- Prepare new hire documentation and track completion of required forms
- Coordinate onboarding logistics and support orientation delivery
- Execute offboarding processes and documentation
- Maintain accurate employee records throughout lifecycle events
HRIS & Data Management
- Maintain and update employee records in HRIS systems
- Enter and update data accurately following established guidelines
- Support data validation efforts by identifying and flagging discrepancies
- Ensure completeness and accuracy of employee files and documentation
Reporting & Data Support
- Generate standard reports (e.g., headcount, turnover, benefits)
- Compile and organize data for reporting and analysis
- Prepare draft reports, spreadsheets, and presentation materials
- Flag inconsistencies or errors for review
Employee Support & Intake
- Serve as first point of contact for general HR inquiries
- Respond to routine questions using established guidance and templates
- Route complex or sensitive issues to Senior Analyst or Manager
- Support HR inbox and request tracking processes
Compliance & Documentation
- Execute compliance-related tasks (I-9 verification, documentation tracking)
- Maintain audit-ready records and documentation
- Track completion of required compliance activities
- Escalate discrepancies or concerns promptly
Recruitment & Administrative Support
- Support job postings, interview scheduling, and candidate coordination
- Track recruiting activities and maintain documentation
- Assist with background checks and onboarding preparation
The ideal candidate will possess the following professional qualifications:
- 2–4 years of experience in HR or related operational role
- Experience working with HRIS systems (Paycom, Workday, ADP, etc.)
- Strong attention to detail and ability to manage multiple processes
- Foundational understanding of employee lifecycle processes
- Strong organizational and communication skills
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Reports To |
People Operations Manager |
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Location |
This is a hybrid position working out of the Cypress Center located at 4001 North First Street, San Jose, CA.
In addition to the organization’s hybrid work requirements, this position requires onsite work on Mondays. An employee’s regular remote work site should be within driving distance of one of Second Harvest’s locations and must be within the state of California.
Following the opening of our Central Hub facility in spring 2027, this position will require onsite work every Tuesday and Thursday at Central Hub.
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Hours |
Full-Time. Non-Exempt.
40 hours/week, with some evening and weekend work as necessary.
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Compensation |
$35.72-$42.03 is the hourly wage range for this position. The hourly wage offer will be commensurate with skills and experience. Outstanding and generous health benefits program, 4-5 weeks of Flexible Time Off (vacation and sick), eleven paid holidays, and retirement plan. |
EOE
Second Harvest is committed to being an equal opportunity employer which values diversity. All applicants are encouraged to apply. Applicants will be selected based on specific, role-related skills and qualifications.
Salary : $36 - $42