What are the responsibilities and job description for the Supply Chain Specialist position at Second Harvest Food Bank of Middle Tennessee?
We are hiring for a full-time Supply Chain Specialist to join the Project Preserve Department at Second Harvest Food Bank of Middle Tennessee.
Who we are: For nearly 50 years, Second Harvest Food Bank of Middle Tennessee has dedicated itself to nourishing and empowering their neighbors so they can thrive. As a 501(c)(3) nonprofit, Second Harvest implements sustainable solutions to food insecurity through a strategically selected network of more than 600 partners across 46 counties in Middle and West Tennessee. Our partners include food pantries, congregate meal sites, shelters, childcare facilities, senior centers, group homes, and youth enrichment programs. For more information about Second Harvest Food Bank of Middle Tennessee, its mission, and programs, please visit secondharvestmidtn.org.
What you’ll do:
Summary: The Supply Chain Specialist supports day-to-day purchasing, vendor coordination, order processing, and inventory activities for Project Preserve, a social enterprise program of Second Harvest Food Bank of Middle Tennessee. This role focuses on accurate data management, timely communication with vendors, coordination of freight details, and supporting internal teams to maintain smooth product flow.
Key Responsibilities:
Transportation and Order Processing Support
When & Where:
Education: Bachelor’s Degree required.
Experience: 2 years of related experience and/or training.
Skills & Capabilities:
Other requirements: Our pre-hire process requires acceptable results from the following: professional reference feedback, criminal background, and Motor Vehicle Record. Current Driver’s License and automobile insurance are also required. Criminal backgrounds are evaluated on a case-by-case basis considering several factors (timing, frequency, severity and job relation).
What Second Harvest has to offer:
Work with a purpose: As one of middle Tennessee’s largest nonprofits, our local hunger relief work is uniquely rewarding, hands on and solutions oriented. We are innovative, mission-focused, diverse, collaborative, values-driven and focused on results. A career with Second Harvest ensures that you not only earn a paycheck, but also help your local community through meaningful work. If you are passionate about serving your neighbors in need and are committed to our mission of ending hunger, we invite you to join our 120 person team in the fight against hunger, as we work to achieve our vision of a hunger free community.
Award winning workplace: we are a best-in-class workplace because we are passionate and people focused – we listen, respect, care and challenge each other, so that our neighbors can count on us. Our employees have identified us among The Tennessean’s Top Workplaces based solely on employee surveys and feedback. There is ample opportunity to be engaged, have work-life-balance and grow with Second Harvest.
Compensation & Benefits: Second Harvest is proud to offer rich and affordable total compensation packages. Full-time employment includes 34 days off, medical (employee-only is 100% employer paid), dental, vision, 403b retirement (up to 3% match, 5% base, length of service vesting), disability insurance (short and long term) and long-term care insurance.
DEIB & Equal Employment Opportunity: Second Harvest Food Bank of Middle Tennessee provides equal employment to all applicants and employees based on merit, qualifications, and abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other legally protected status. We believe that inclusion and belonging strengthen our team, drive innovation, and enhance our ability to serve our community.
Who we are: For nearly 50 years, Second Harvest Food Bank of Middle Tennessee has dedicated itself to nourishing and empowering their neighbors so they can thrive. As a 501(c)(3) nonprofit, Second Harvest implements sustainable solutions to food insecurity through a strategically selected network of more than 600 partners across 46 counties in Middle and West Tennessee. Our partners include food pantries, congregate meal sites, shelters, childcare facilities, senior centers, group homes, and youth enrichment programs. For more information about Second Harvest Food Bank of Middle Tennessee, its mission, and programs, please visit secondharvestmidtn.org.
What you’ll do:
Summary: The Supply Chain Specialist supports day-to-day purchasing, vendor coordination, order processing, and inventory activities for Project Preserve, a social enterprise program of Second Harvest Food Bank of Middle Tennessee. This role focuses on accurate data management, timely communication with vendors, coordination of freight details, and supporting internal teams to maintain smooth product flow.
Key Responsibilities:
Transportation and Order Processing Support
- Provide daily operational support to TRAFFIX, our 3PL Freight Broker for Project Preserve, for all inbound and outbound loads tendered through TRAFFIX. NOTE: until SHFB has implemented NetSuite, some processes require manual support/processing. Once NetSuite is implemented, the integration between TRAFFIX and SHFB will automate the current manual processes.
- Track freight timelines for Direct, Mixed and Assembly orders via TRAFFIX TMS system and escalate issues as needed to maintain smooth product deliveries.
- Process direct-ship customer orders within the same day of receipt for approval and processing.
- Confirm vendor order release date and schedule freight via TRAFFIX.
- Upon delivery confirmation via TRAFFIX, gather Bill of Lading and process customer invoice within same business month as delivery.
- Escalate issues as needed to maintain smooth Direct-ship order fulfillment and processing.
- Provide administrative and logistics support for Mixing Center collaborations, once implemented.
- Enter/process orders within same day of receipt and maintain communication with Mixing Center.
- Serve as day-to-day contact for assigned vendors.
- Coordinate with assigned vendors regarding product availability and delivery status.
- Escalate vendor-related issues and discrepancies including product delays, quality concerns, etc.
- Assist in onboarding new suppliers as needed.
- Maintain updated vendor/item records for assigned vendors.
- Track/report vendor performance.
- Maintain accurate item, vendor and pricing data within ERP systems.
- Update product listings as needed on internal systems; Project Preserve website and Feeding America’s Meal Connect platform on a timely basis.
- Provide occasional administrative task support for Supply Chain Manager role as needed during extended absences (ie. PTO) to maintain smooth product flow.
- Provide occasional support to Front Desk/Reception.
- Assist with cross-department communication.
When & Where:
- Schedule: Monday – Friday, 8:00 AM – 4:30 PM. Occasional duties may be necessary, as well as responding to issues, outside of normal working hours (e.g., disaster response, community events, etc.).
- Travel: Occasional daytime travel required, up to 10% of work week.
- Flexibility: Our flexible work program is a strategic tool to achieve organizational goals, empower employees to do their best work and foster engagement by supporting high performance, business continuity as well as wellbeing and work-life-balance. WorkFlex arrangements are complex and specific to individuals and roles.
- Essential business/ first responder: In instances of a federal, state or locally declared emergency, Second Harvest is typically considered an essential business service and emergency responder. All employees may be required to perform regular or emergent duties on-site. Employee safety is balanced with business and community necessity. Some positions are more likely to be required on-site than others.
Education: Bachelor’s Degree required.
Experience: 2 years of related experience and/or training.
Skills & Capabilities:
- Intermediate to advanced proficiency in Microsoft Office, particularly Outlook, Excel, and Word. Experience with NetSuite or similar Oracle-based ERP systems is a plus.
- Learn new databases and software.
- Interacts with all levels of the organization with confidence and professionalism.
- Adapts to a fast-paced and sales-focused work environment.
- Organizes, coordinates, and directs projects.
- Oral and written communication abilities.
Other requirements: Our pre-hire process requires acceptable results from the following: professional reference feedback, criminal background, and Motor Vehicle Record. Current Driver’s License and automobile insurance are also required. Criminal backgrounds are evaluated on a case-by-case basis considering several factors (timing, frequency, severity and job relation).
What Second Harvest has to offer:
Work with a purpose: As one of middle Tennessee’s largest nonprofits, our local hunger relief work is uniquely rewarding, hands on and solutions oriented. We are innovative, mission-focused, diverse, collaborative, values-driven and focused on results. A career with Second Harvest ensures that you not only earn a paycheck, but also help your local community through meaningful work. If you are passionate about serving your neighbors in need and are committed to our mission of ending hunger, we invite you to join our 120 person team in the fight against hunger, as we work to achieve our vision of a hunger free community.
Award winning workplace: we are a best-in-class workplace because we are passionate and people focused – we listen, respect, care and challenge each other, so that our neighbors can count on us. Our employees have identified us among The Tennessean’s Top Workplaces based solely on employee surveys and feedback. There is ample opportunity to be engaged, have work-life-balance and grow with Second Harvest.
Compensation & Benefits: Second Harvest is proud to offer rich and affordable total compensation packages. Full-time employment includes 34 days off, medical (employee-only is 100% employer paid), dental, vision, 403b retirement (up to 3% match, 5% base, length of service vesting), disability insurance (short and long term) and long-term care insurance.
DEIB & Equal Employment Opportunity: Second Harvest Food Bank of Middle Tennessee provides equal employment to all applicants and employees based on merit, qualifications, and abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other legally protected status. We believe that inclusion and belonging strengthen our team, drive innovation, and enhance our ability to serve our community.