Partnership Manager

We are hiring for a full-time Partnership Manager to join the Community Impact Department at Second Harvest Food Bank of Middle Tennessee.

Who we are: For nearly 50 years, Second Harvest Food Bank of Middle Tennessee has dedicated itself to nourishing and empowering their neighbors so they can thrive. As a 501(c)(3) nonprofit, Second Harvest implements sustainable solutions to food insecurity through a strategically selected network of more than 600 partners across 46 counties in Middle and West Tennessee. Our partners include food pantries, congregate meal sites, shelters, childcare facilities, senior centers, group homes, and youth enrichment programs. For more information about Second Harvest Food Bank of Middle Tennessee, its mission, and programs, please visit secondharvestmidtn.org.

What you’ll do:

Summary: Partnership Manager develops and maintains positive relationships with Partner Agencies and non-traditional partners within territory with the goal of fulfilling Second Harvest’s mission. This position supports and fosters our deep commitment to diversity and inclusion, which is the foundation for creating a culture of belonging for all personnel.

Key Responsibilities:

Provides subject matter expertise on county needs and potential for growth, current Partner Agency structure and capacity as well as existing and potential community partners within territory.

Develops strategic partnerships with current and potential Partner Agencies and non-traditional partners to meet identified outstanding needs within territory.

Assists current Partner Agencies with increasing their capacity to serve the community – potential to implement Client’s Choice, utilize TEFAP, expand services, and more.

Attends and/or organizes territory county meetings to gain knowledge and form partnerships as needed– client focus groups, local government, coordinated school health, workforce groups, non-food non-profits, existing Partner Agencies, etc.

Assists with client and Partner Agency surveys, program evaluation and county-level needs assessment as needed.

Identifies partners ideal for implementing Second Harvest programs.

Manages new Partner Agency application approval, orientation, and onboarding.

Conducts periodic site visits and compliance monitors of Partner Agencies and Second Harvest program sites.

Collaborates with internal departments to achieve food distribution goals.

Maintains a strong service orientation in responding to the needs of all partners in our service area.

Other duties as assigned.

When & Where:

• Schedule: Monday – Friday, 8:00 AM – 4:30 PM. Occasional duties may be necessary, as well as responding to issues, outside of normal working hours (e.g., disaster response, community events, etc.).
• Travel: Occasional daytime travel required, up to 80% of work week.
• Flexibility: Our flexible work program is a strategic tool to achieve organizational goals, empower employees to do their best work and foster engagement by supporting high performance, business continuity as well as wellbeing and work-life-balance. WorkFlex arrangements are complex and specific to individuals and roles.
• Essential business/ first responder: In instances of a federal, state or locally declared emergency, Second Harvest is typically considered an essential business service and emergency responder. All employees may be required to perform regular or emergent duties on-site. Employee safety is balanced with business and community necessity. Some positions are more likely to be required on-site than others.
  
  
  

Is this you?

• Education: High School Diploma or equivalent required. Bachelor’s Degree preferred.
• Experience: 2 years of related experience and/or training.

Skills & Capabilities:

• Genuine compassion and appreciation for hunger issues and Second Harvest’s mission.
• Skilled in public speaking, networking, and making connections.
• Communicate in a concise, grammatically correct, and logical manner.
• Superior customer service skills that guide all parties to a desired solution.
• Seamlessly interacts with persons of various social, cultural, economic and education backgrounds.
• Appropriately present information and data in written, electronic, and oral forms to diverse target audiences.
• Research and coordinate resources, as well as analyze and interpret demographic/geographic/other relevant data sets as it relates to Second Harvest.
• Determines projected goals and adjusts as needed throughout fiscal year.
• Self-starter who can work independently, sets own schedule to utilize time and resources to meet goals most effectively.
• Impeccable attention to detail – including meeting dates, budgets, deadlines and providing information to internal departments.
• Demonstrated proficiency with computer programs including, but not limited to, Microsoft Outlook (email, calendar, and task reminders), Word, Excel, and PowerPoint.
• Effective steward of and organized with time and resources.
• Competencies: Coaching and developing others, Result orientation and execution, Quality improvement, Project management.
• Other requirements: Our pre-hire process requires acceptable results from the following: professional reference feedback, criminal background, and Motor Vehicle Record. Current Driver’s License and automobile insurance are also required. Criminal backgrounds are evaluated on a case-by-case basis considering several factors (timing, frequency, severity and job relation).
  
  
  

What Second Harvest has to offer:

• Work with a purpose: As one of middle Tennessee’s largest nonprofits, our local hunger relief work is uniquely rewarding, hands on and solutions oriented. We are innovative, mission-focused, diverse, collaborative, values-driven and focused on results. A career with Second Harvest ensures that you not only earn a paycheck, but also help your local community through meaningful work. If you are passionate about serving your neighbors in need and are committed to our mission of ending hunger, we invite you to join our 120 person team in the fight against hunger, as we work to achieve our vision of a hunger free community.
• Award winning workplace: we are a best-in-class workplace because we are passionate and people focused – we listen, respect, care and challenge each other, so that our neighbors can count on us. Our employees have identified us among The Tennessean’s Top Workplaces based solely on employee surveys and feedback. There is ample opportunity to be engaged, have work-life-balance and grow with Second Harvest.
• Compensation & Benefits: Second Harvest is proud to offer rich and affordable total compensation packages. Full-time employment includes 34 days off, medical (employee-only is 100% employer paid), dental, vision, 403b retirement (up to 3% match, 5% base, length of service vesting), disability insurance (short and long term) and long-term care insurance.
• DEIB & Equal Employment Opportunity: Second Harvest Food Bank of Middle Tennessee provides equal employment to all applicants and employees based on merit, qualifications, and abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other legally protected status. We believe that inclusion and belonging strengthen our team, drive innovation, and enhance our ability to serve our community.