What are the responsibilities and job description for the Certified Network Technician / Specialist position at Second Family Inc?
Install, configure, and upgrade network hardware and software, including routers, switches, firewalls, wireless access points, and servers.Implement network segmentation, VLANs, routing protocols (e.g., OSPF, BGP, EIGRP), and QoS policies.Deploy and manage network cabling (copper and fiber optic) and patching.Monitor network performance, availability, and utilization using network monitoring tools.Perform routine maintenance, firmware upgrades, and security patching on network devices. Conduct regular network audits to ensure compliance with security policies and standards.Develop and maintain network documentation, including diagrams, inventories, and configuration baselinesDiagnose and resolve network connectivity issues, performance problems, and security incidents.Provide advanced technical support to end-users and other IT staff for network-related issues.Utilize network analysis tools (e.g., Wireshark) to identify root causes of complex problems.Participate in on-call rotation for critical network incidents, if required.Implement and manage network security measures, including firewalls, VPNs, intrusion detection/prevention systems (IDS/IPS), and access control lists (ACLs).Assist in developing and enforcing network security policies and procedures.Respond to and mitigate network security alerts and incidents.Diagnose and resolve network connectivity issues, performance problems, and security incidentsProvide advanced technical support to end-users and other IT staff for network-related issuesUtilize network analysis tools (e.g., Wireshark) to identify root causes of complex problems.Participate in on-call rotation for critical network incidents, if required.Collaborate with IT teams (e.g., server, help desk, security) to ensure seamless integration and operation of IT systems.Participate in IT projects related to network expansion, upgrades, and new technology rollouts.Provide input on network design and architecture improvements.Education:Associate's or Bachelor's degree in Computer Science, Information Technology, Network Engineering, or a related field. Equivalent practical experience may be considered.Required Certifications CompTIA Network Preferred : One or more current and relevant industry certifications such asCisco Certified Network Associate (CCNA)Juniper Networks Certified Associate (JNCIA)Other relevant certifications (e.g., Fortinet NSE, Palo Alto Networks PCNSA)Preferred:Higher-level certifications such as: Cisco Certified Network Professional (CCNP)CompTIA Security Certified Ethical Hacker (CEH) - for security-focused rolesPhysical RecruitmentsAbility to lift and move network equipment (up to 50 lbs, if applicable).May require working in server rooms or data centers.
Salary : $60,000 - $70,000