What are the responsibilities and job description for the Seasonal Entertainment Supervisor - Performers position at SeaWorld Orlando?
What you get to do:
- Provide guidance for the character and performer staff, and maintain a positive working environment
- Assist in training and coaching ambassadors
- Assist with the preparation of weekly and daily schedules
- Assist with producing special projects (i.e. Parades, Character Happenings, Character Shows, Dance Rehearsals)
- Supervise off site revenue initiatives with hotel partners
- Perform office duties such as filing, organization, and computer documentation
- Manages daily operation of performer section including all in park and out of park character/performer promotional appearances.
- Partner with other departments to create and maintain revenue generating opportunities (i.e. Photo Ops, Tours)
- Maintain a safe work environment and safety requirements
- Provide feedback to Manager regarding character and performer activities
- Maintain all walk around costumes and the character rooms
- Order all supplies for performer staff
- Conduct Entertainment orientation for new hires
- Assist in writing reviews and giving constructive feedback
- Communicate professionally and effectively with Ambassadors, vendors and our guests
- Perform other duties assigned
What it takes to succeed:
- Have a high school diploma or equivalent
- Have at least 2 years leadership experience in theme park or entertainment industry
- Bachelor’s degree in Business, Performing Arts or related field preferred
- Training from a professional arts school preferred
- Have a valid state driver’s license and be able to obtain a company driver’s license
- Have excellent written and verbal communication skills
What else is important:
- Ability to lift, push, pull and/or carry up to 50 lbs.
- Position engages in extensive walking and standing throughout entire work shift and climb/ascend heights, if needed
- Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)
- Ability to work indoors and outdoors, in varying weather, to include extreme heat. Position may be exposed to fumes, dust, odors, and cold/heat temperature extremes Perform cleaning duties, including use of cleaning chemicals
- Work a flexible schedule/hour based on business need, to include opening, mid-, and closing shifts; nights, weekends, and holidays
- Be flexible in work locations as placement will depend on business needs and career development opportunities