Assistant Supervisor, Theatrical Services (Theatrical Lighting, Effects, and Rigging)

What you get to do:
The primary purpose of this role is to assist the Unit Supervisor with coordinating the deployment of audio/video systems for all Entertainment related events; managing the audio/video crew and all audio/video related business.

• Oversees all installations and maintenance of specific show related elements and other projects as assigned.
• Installs theatrical elements for seasonal shows and special events
• Schedules technical set-up for special events.
• Responds to park trouble calls as required and without assistance.
• Assists with the creation and implementation of equipment maintenance schedules.
• Assists with on-site coordination of vendors.
• Maintains equipment inventory and purchases spare parts as necessary.
• Monitors and repairs to component level the theatrical elements at all show areas, attractions, facilities and special events.
• Maintains cleanliness of assigned work areas.
• Maintains a safe work environment and adheres to safety requirements; ensures staff receives all required safety training.
• Ensures proficient and safe utilization of tools related to the technical field and assigned work group.
• Trains and develops new and existing team members.
• Coaches, mentors, and evaluates staff; provides input for written evaluations and performance appraisals.
• Creates staff work schedule.
• Ensures excellence in customer service by responding to customer requirements and expectations.
• Consistently strives for customer satisfaction through effective communication, quality of output, and timely project completion.
• Communicate professionally and effectively with Ambassadors, Vendors and our Guests
• Perform other duties as assigned.
• Occasionally assist other locations and areas in the park as needed.
• Other duties as assigned.

What it takes to succeed:

• High school diploma or the equivalent required. College course work and /or degree preferred.
• Preferred – Associate’s degree or greater in the Theatrical Arts, vocational training or applicable industry or current SeaWorld Technician Status for a period of at least 1 year.
• At least 18 years of age
• Valid driver's license and ability to meet company driving guidelines.
• Experience in human flight/aerial rigging and inspection of such apparatus preferred.
• Must be highly motivated and a self-starter.
• Strong leadership skills
• Must be proficient with the following test equipment; Digital Multi Meter, Cable tracer, clamp on meter.
• Must possess soldering skills.
• Must have intermediate programming knowledge and operational skills of theatrical lighting consoles.
• Must have basic knowledge of electrical theory and applied hands on experience in component level troubleshooting in the following areas: dimmers, moving lights, and electro-mechanical special effects.
• Must consistently strive for customer satisfaction through effective communication, quality of output, and timely project completion.
• Must have proficient knowledge of Microsoft Office applications and technical related software.
• Must be able to be trained to operate a high reach manlift and forklift and work at heights of up to 90 feet.
• Possess excellent written and verbal communication skills.
• Able to complete assigned projects in a timely and professional manner.
• Able to handle multiple tasks in a fast-paced work environment.

Compensation: 21.50 USD Hourly