TTC KITCHEN HELPER

SIHB Core Competencies

Core Competencies are foundational commitments and skills that all SIHB staff are expected to develop.  These competencies define common measures for performance that are applied to every role in the organization.

• Commitment to Indigenous and Organizational Values:  Everything we do at SIHB is centered on Traditional Indian Medicine.  It is our responsibility to maintain cultural integrity in all that we do.
• Accountability:  All employees of SIHB effectively manage their own work and the work of their teams.  We take ownership of our actions and decisions.  We all strive to deliver the highest quality work and care, while respecting our teammates and relatives.
• Collaboration:  SIHB is a team-oriented organization. As team members, we share the responsibility of working toward a common purpose. We collaborate with our colleagues across the organization to deliver the highest quality of care and results in alignment with our mission, vision, values and Theory of Change.
• Communication:  We practice effective and clear communication with staff, relatives, teams and community.  We demonstrate empathy among each other and with those we serve, and transparency in our decision making.
• Customer Service Orientation:  All employees of SIHB recognize the needs of the diverse community we serve. We put the needs of our relatives first by delivering the highest quality, professional, responsive, and innovative care. Our relatives come first and deserve the best.

Position Summary:  The Kitchen Helper supports daily kitchen operations at a residential treatment facility by assisting with meal preparation, service, cleaning, and organization. This entry-level role helps ensure meals are prepared and served safely, efficiently, and in a welcoming environment for residents.

Organizational Structure/Reporting Relationships:  Position is part of the kitchen operations team and has no direct reports.

Organizational Responsibilities

• Hold Indigenous values and practices with respect and integrity
• Hold yourself accountable to the highest standard by being resourceful, innovative, creative and solutions-oriented
• Actively participate in organizational activities with the understanding that success is achieved through teamwork.
• Recognize that communication is central to the organization’s success and actively champion your words and actions to maintain respect for others, encourage constructive feedback, be open to share laughter and acknowledge differences in skills and opinions, all while keeping others’ best intentions in mind. 
• At SIHB, we refer to our customers as Relatives. Our Relatives come first and deserve the best.  Serve the needs of our Relatives first by delivering the highest quality, professional, responsive and innovative care. 

Job Responsibilities

• Assist with basic food preparation tasks such as washing, chopping, portioning, and assembling ingredients.
• Support meal service by helping plate and serve food in a timely and respectful manner.
• Prepare simple food items (e.g., salads, sandwiches, snacks) as directed by the cook.
• Set up and break down meal service areas, ensuring cleanliness and organization.
• Assist with special meals or events as needed.
• Follow all food safety and hygiene procedures, including proper handwashing and use of gloves.
• Assist with cleaning and sanitizing kitchen surfaces, equipment, and utensils.
• Wash dishes, pots, pans, and kitchen tools promptly and thoroughly.
• Take part in maintaining a clean, safe, and organized kitchen environment.
• Help complete basic cleaning tasks and checklists as assigned.
• Assist with receiving and storing food deliveries, following proper labeling and storage guidelines.
• Help keep track of basic supplies and notify the cook or supervisor when items are running low.
• Organize food storage areas, including refrigerators, freezers, and dry storage.
• Support efforts to minimize food waste by properly storing and handling food items.
• Interact respectfully and positively with residents, staff, and visitors.
• Help create a welcoming and supportive dining environment.
• Follow direction from the cook or supervisor and work as part of a team.
• Be responsive to feedback and willing to learn new skills.