Human Services Coordinator

Position Description

This position supports Youth and Family Empowerment (YFE) childcare nutrition programs by coordinating federally regulated meal programs across Centers and seasonal initiatives. The role ensures compliant implementation, monitoring, training, and technical assistance for the Summer Food Service Program (SFSP) and Center-based meal services, aligning daily operations with departmental goals of equitable food access for youth and families. This position works closely with community partners such as Seattle Public Schools, United Way, and Seattle Parks and Recreation to coordinate, set up, launch, and implement the City of Seattle Summer Food Program at over 50 sites, expanding access to free meals for youth outside the school year. The position also collaborates with Child Care Centers at 10 locations to support year-round nutritious meal service. This role serves as the primary point of contact for onboarding, training, and regulatory guidance, ensures compliance with USDA, OSPI, and City requirements, and works in collaboration with the supervisor to support smooth program operations and program expansion.

Job Responsibilities

Outreach and Engagement

• Coordinate outreach, engagement, and onboarding of Child Care Centers and community-based sites participating in SFSP, Center-based meal services, and After School Meals integrated within Centers.
• Serve as the primary point of contact for Centers, community partners, vendors, and internal staff, providing guidance on program requirements, operational procedures, and regulatory or policy updates.
• Work collaboratively with community partners such as Seattle Public Schools, Seattle Parks and Recreation, United Way, and other agency partners to coordinate, launch, and operate the City of Seattle Summer Food Program at over 50 sites citywide.
• Provide ongoing customer service and technical consultation to participating sites to support program participation, address operational issues, and promote consistent service delivery.
  
  

Training and Monitoring

• Coordinate, develop, and support annual and ongoing trainings for Centers and participating sites, including onboarding of new sites and staff, refresher trainings, and technical assistance to ensure compliance with USDA and OSPI requirements.
• Conduct site monitoring visits and follow-up technical assistance for SFSP and Center-based meal sites in accordance with federal, state, and City monitoring cadence and documentation requirements.
• Interpret and communicate federal, state, and local regulations, policies, and guidance to Centers and partners, ensuring timely implementation of changes and corrective actions.
• Support planning and coordination of spring and fall special event trainings, including logistics, materials development, and participant communication.
  
  

Administration

• Coordinate and oversee day-to-day administrative operations for SFSP, Center-based meal services, and After School Meals, ensuring accurate implementation, recordkeeping, and reporting across program areas.
• Maintain program records, data tracking systems, and documentation to support reimbursement, audits, annual OSPI administrative reviews, and internal program evaluation.
• Reconcile meal counts and delivery records with food service vendors and internal staff, investigate discrepancies, and support resolution of operational challenges.
• Support supplemental nutrition initiatives, including Farm to Summer Week, Farm to Childcare, and supplemental meal programs, providing accurate data and documentation to support Grants and Contracts billing and reporting.
• Attend and participate in community meetings, trainings, and interdepartmental workgroups to promote program participation, continuous quality improvement, and alignment with departmental goals.
  
  

Qualifications

Minimum Qualifications:

Requires one year of experience in human services administration, service delivery, community organizing, contract administration, or related experience and a baccalaureate degree in Social Science, Human Service, Business, or Public Administration (or a combination of education, training and experience which provides an equivalent background required to perform the work of the class).

Desired Qualifications

• Knowledge of and experience with child nutrition programs, such as the Summer Food Service Program (SFSP), Afterschool Meal Program, or other USDA or OSPI administered food and nutrition programs.
• Experience using child nutrition program data and reporting systems, such as Minute Menu CX, WINS, KidKare, or similar systems.
• Experience providing community-based customer service and technical assistance to diverse partners, including schools, community-based organizations, and childcare providers.
• Experience coordinating, implementing, or leading trainings, including onboarding and compliance-focused trainings.
• Demonstrated experience collaborating with multiple internal and external partners toward shared program goals or service outcomes.
• Background or professional experience in food and nutrition, food access, or food insecurity.
• Strong attention to detail, including accurate data entry, recordkeeping, and clear written communication.
• Proficiency in Microsoft Office applications and SharePoint for documentation, reporting, and collaboration.
  
  

Additional Information

Your application will not be reviewed if these items are missing or incomplete.

The pay range for this role is $42.17 - $49.08 hourly.

Hiring Process

Applications are reviewed after the posting closes. Qualified candidates must submit the following to be considered:

• Completed NEOGOV online application.
• Current résumé indicating relevant experience and education.
• Cover letter describing how your skills and experience align with the stated job responsibilities and qualifications.
• Supplemental questionnaire responses.
  
  

Offers of employment are contingent on verification of information provided by the applicant as part of the application process, which may include a detailed background check, pre-placement physical exam, and/or full driver's abstract, dependent upon position.

The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and covered family-members/most employees-plans.

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Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Who may apply: This role is open to all candidates that meet the minimum qualifications. We value different viewpoints and life experiences. Your application will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. The City of Seattle encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ , people with disabilities, veterans, and those with diverse life experiences.