Assistant Personnel Specialist

Position Description

The Seattle Fire Department is seeking an Assistant Personnel Specialist to join our Human Resources Division. This position will report to the Department’s Personnel Manager and provide both primary staffing for the Seattle Fire Department Headquarters front desk as well as administrative support to the Personnel Unit.

As the first point of contact for the Seattle Fire Department, customer service skills are a priority for the successful candidate. You will provide excellent customer service, perform daily reconciliation for cash and checks received by the department, maintain personnel files, and perform a variety of administrative tasks.

To support the Seattle Fire Department Headquarters’ front desk, this position will work in office Monday through Friday, 8:00 AM – 4:30 PM.

Job Responsibilities

• Answer the Seattle Fire Department business phone line and greet visitors to the building.
• Receive and document complaints from citizens and route as appropriate.
• Distribute electronic, U.S., City, and department mail that is delivered to Headquarters.
• Update HR databases and file systems; query payroll reports; research and compile statistical data.
• Support hiring processes by performing application screenings, preparing interview materials, and coordinating skills assessments.
• Create and maintain confidential employee and recruitment files.
• Enter leaves into the Department’s timekeeping system.
• Respond to inquiries from the public regarding hiring processes.
• Perform other projects and duties as assigned by the Personnel Manager.
  
  

Qualifications

Two years of progressively responsible clerical work in a personnel office setting is required (or a combination of education and/or training and/or experience which provides an equivalent background required to perform the work of the class).

A successful candidate will also possess the following experience and skills:

• Strong oral and communication skills with the ability to deal tactfully and clearly with both internal and external customers.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Familiarity with Microsoft SharePoint and Adobe is desired.
• Reception or multi-line phone experience.
• Ability to multi-task and perform assigned tasks with frequent interruptions.
• Experience handling confidential documents and information.
• Previous experience in a public safety, public sector, or unionized environment is preferred.
  
  

Additional Information

The full salary range for this position is $33.71 - $39.34 per hour.

The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members.

The mission of the Seattle Fire Department is to save lives and protect property through emergency medical services, fire and rescue response and fire prevention. We respond immediately when any member of our community needs help with professional, effective and compassionate service.

The Seattle Fire Department is a national leader in responding to and preventing emergencies with a commitment to excellence and teamwork. We seek a diverse workforce who embrace the following values.

• Integrity - We are honest, trustworthy and accountable. Honor guides our actions.
• Teamwork - We each bring our own skills and experience, yet we recognize that we are better together. We support and depend on each other to achieve our goals.
• Compassion - Caring is part of our job. We could not do what we do without a deep and motivating empathy for those we serve.
• Courage - We show fortitude and determination in a crisis.
• Diversity - We respect the different identities, experiences, and perspectives of those that we work with and the community we serve.
  
  

The Seattle Fire Department is looking to create a diverse team of hardworking, committed individuals with a passion for public service and who are deeply aligned with our City's values of Race and Social Justice. The City of Seattle is an Equal Opportunity Employer. Applicants are considered for positions without regard to race, color, religion, creed, sex, sexual orientation, national origin, ancestry, age, disability, marital status, veteran status, gender identity, political ideology or any other basis prohibited by federal, state and local laws.