Work Study - Promise Front Desk at Central

Seattle Central College is looking to hire Front Desk Staff (Work-Study) for Seattle Promise.

Salary Range for this position is $20.76/hr.

Application and required materials must be submitted no later than May 26, 2025.

Job Eligibility Disclaimer: Please note that this position is open only to current Seattle Colleges students enrolled in at least 6 credit hours each quarter with the exception of summer quarter. Applicants must also have a valid Work-Study Award Letter issued by the Financial Aid Office. Proof of eligibility will be required prior to employment.
Please note that this position is open only to current Seattle Colleges students enrolled in at least 6 credit hours each quarter with the exception of summer quarter. Applicants must also have a valid Work-Study Award Letter issued by the Financial Aid Office. Proof of eligibility will be required prior to employment.

Position Summary

Seattle Promise at Seattle Central College has a student worker opportunity available for current students. The position is a part-time, temporary position. This position will support our Seattle Promise department at Seattle Central College. The work will support the office administrative and logistical duties of the office. Additionally, student employees may provide support with existing department projects, general student services or event planning as needed. Please note that students with work study will be given priority.

This position is part-time, working a max of 15 hours per week.

This position works 100% of the time on-site

About Us

We are a district of three distinct colleges: North Seattle College, Seattle Central College, and South Seattle College, and five specialty training centers. Which makes us the largest and most diverse community college district in the state of Washington, we are leaders in change and innovation.

Seattle Colleges is committed to recruiting dedicated faculty and employees who together create a welcoming academic climate that reflects the diverse backgrounds of our community, including ethnicity, national origin, religion, race, gender, gender identity, age, status as a veteran or disabled veteran, disability, political status, and sexual orientation.

As a Seattle Colleges employee, you will gain access to a great benefits package including:

• Competitive Pay Rates
• Promotional Opportunities
• Great Medical, Dental, and Retirement plans
• Paid Sick and Vacation Leave
• Transportation benefits
• Tuition Waivers
• PEBB Wellness Plan
• Washington State Employee Assistance Programs (EAP)

Seattle Colleges staff and faculty also enjoy professional development opportunities and enrichment experiences in areas of their choice, including committee, workgroup, and affinity group opportunities.

Application Procedures:

• Attached current Resume
• Attached cover letter addressing how your background intersects with the job

Required application materials must be completed and submitted online

Notice to Applicants:

Please note that Seattle Colleges has moved to holding interviews virtually using video conference options such as Zoom or Teams. As such, if you are selected for an interview, please be prepared to hold your interview virtually.

Applicants must be currently authorized to work in the United States on a regular basis. The employer will not sponsor applicants for work visas.

What you will be working on:

• Assist students in person or via email and phone with basic advising needs including website/canvas/outlook/zoom navigation, written material interpretation, explanation of Seattle Promise and Seattle Promise-related milestone and communication expectations
• Provide new/first-year/second-year students with campus resources and to assist with referrals to campus resources
• Schedule appointments and assist with weekly calling projects to support Retention Specialists
• Ability to manage front desk, appointment check-in process and student flow through the Seattle Promise office and events
• Create a welcoming environment and provide professional customer service to all office visitors
• Timely response of all inquiries, including voicemails
• Other duties as assigned.

This description is not intended to cover every aspect of this job, we are a team that works together to meet the needs of those we serve, and every member of the team is expected to contribute, even beyond the specific responsibilities listed in this posting.

What you bring as a candidate:

• Strong communication skills
• Attention to detail
• Proficiency with Microsoft Office Suite (Outlook, Word, Publisher, Access, Teams)
• Comfortable with digital communication and online/remote platforms
• Able to take initiative completing work with a high degree of independence

This position will provide work-study students with experience in a professional work setting to gain administrative customer service-related experience and event planning:

• Growth in Microsoft Office Suite
• Interpersonal communication skills
• Working with diverse populations
• Time management prioritizing work tasks by importance
• Event planning

Physical Demands and Disability Accommodation

People with disabilities have the right to reasonable accommodation in all aspects of employment with Seattle Colleges. This includes, but is not limited to, recruitment, application, interviewing, hiring, training, termination, conditions of employment, and any other employer supported activities. Applicants requesting accommodation should contact Human Resources.

Seattle Colleges follows the Americans with Disabilities Act (ADA) and provides the following information as a guideline for applicants:

• Ability to exchange information with supervisor, lead, co-workers, and students
• Ability to provide 1:1 support, present to small groups, and work at a computer exercising repetitive hand motion
• Work is performed primarily in office settings with frequent interruptions and encounters noises typical of these settings

Notice of Non-Discrimination Statement

Seattle Colleges is committed to the concept and practice of equal opportunity for all its students, employees, and applicants in education, employment, services and contracts, and does not discriminate on the basis of race or ethnicity, color, age, national origin, religion, creed, marital status, sex, pregnancy, gender, gender identity, sexual orientation, status as an honorably discharged veteran or disabled veteran or military status, political affiliation or belief, citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental disability. In addition, reasonable accommodation will be made for known physical or mental limitations for all otherwise qualified persons with disabilities. Further, the Seattle Colleges is committed to ensure that all employees and

students work and learn in an environment that fosters mutual respect and professionalism, free from all forms of bullying behaviors, including cyberbullying.

Inquiries regarding compliance and/or grievance procedures may be directed to the Director of Legal Compliance.

Background Check Statement

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. In addition to the background check, candidates will complete Sexual Misconduct Disclosure Form WA HB 2327 as required.