Program Coordinator- Workforce

Seattle Central College is looking to hire a Program Specialist in Workforce Education.

Salary Range for this position is $46,176 to $60,120 annually (depending on experience).

Opportunity is open until filled, first review of materials will begin December 9th, 2025.

Position Summary

Under the guidance of the Director of Workforce Services, the Program Coordinator will have the responsibility of providing comprehensive assistance to the Workforce Services office, which encompasses the Opportunity Grant, WorkFirst, Basic Food Employment & Training (BFET), Worker Retraining, and Veteran Service, Basic Needs Program, Student Emergency Assistance Grant (SEAG) programs. As a Workforce Services Program Coordinator, you will have a central role in delivering exceptional customer service to both new and ongoing students, encompassing tasks such as responding to inquiries, handling phone calls, and extending a welcoming reception to students. Furthermore, your duties will involve overseeing WorkFirst work study students, gathering crucial data for generating reports and invoices, preparing vouchers, making recommendations on program improvements, offering support to Workforce Advisors, promoting Workforce grants, and ensuring that grant activities align with state and federal regulations.

It is important to note that this position is funded by grants and is dependent on the availability of funding.

This position supervises 2-5 Work Study Students.

This position is governed by a collective bargaining agreement with representation by WFSE.¿

About Us

We are a district of three distinct colleges: North Seattle College, Seattle Central College, and South Seattle College and five specialty training centers. Which makes us the largest and most diverse community college district in the state of Washington, we are leaders in change and innovation.

Seattle Colleges is committed to recruiting dedicated faculty and employees who together create a welcoming academic climate that reflects the diverse backgrounds of our community, including ethnicity, national origin, religion, race, gender, gender identity, age, status as a veteran or disabled veteran, disability, political status, and sexual orientation.

As a Seattle Colleges employee, you will gain access to a great benefits package including:

• Competitive Pay Rates
• Promotional Opportunities
• Great Medical, Dental, and Retirement plans
• Paid Sick and Vacation Leave
• Transportation benefits
• Tuition Waivers
• PEBB Wellness Plan
• Washington State Employee Assistance Programs (EAP)

Seattle Colleges staff and faculty also enjoy professional development opportunities and enrichment experiences in areas of their choice, including committee, workgroup, and affinity group opportunities.

Application Procedures:

• Attached current Resume
• Attached cover letter addressing how your background intersects with the job

Required application materials must be completed and submitted online

Notice to Applicants:
Please note that Seattle Colleges has moved to holding interviews virtually using video conference options such as Zoom or Teams. As such, if you are selected for an interview, please be prepared to hold your interview virtually.

Applicants must be currently authorized to work in the United States on a regular basis. The employer will not sponsor applicants for work visas.

Seattle Colleges is unable to extend post-completion optional practical training (OPT) to F-1 students who receive STEM degrees.

What you will be working on:

• Provide support to the Workforce Service Office with respect to administrative matters. Assist with the smooth operation of the office. Interact with individuals at various levels within Seattle Central College as well as the public whenever necessary.
• Provide day-to-day problem solving for departmental personnel and students.
• Offer excellent customer service to both new and continuing students, addressing their questions and concerns, handling phone calls, and providing accurate information and guidance.
• Organize work by reading, routing and answering correspondence; collecting, maintaining and prioritizing information; managing department procedures and telecommunications; updating records and inventory; assigning and monitoring student workers.
• Perform monthly reconciliation of the P-Card and analysis of previous and anticipated spending on these funds. Track expenditure on department.
• Maintain office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Collaborate closely with Workforce Advisors, providing administrative support to help them assist students effectively.
• Assist in understanding, implementing, and adhering to federal and state regulations, policies, and procedures related to Workforce grants.
• Maintains department schedules by keeping calendars for department personnel, arranging meetings, conferences, teleconferences, and travel.
• Accept deliveries and disseminate mail. Ensure timely notification to recipient(s).
• Create and update front desk manual
• Represent Workforce Services and Seattle Central College in various college activities, staff meetings, and external gatherings.
• Prepare and reconcile travel and reimbursement for Workforce Service staff.
• Maintain and created Workforce Flyers
• Monitor and review spending estimates, progress reports, and budget changes, authorizing necessary requests and recommending corrective actions as needed.
• Provide support in financial analyses, forecasting, insights, and other specialized reporting to support transparency, fiscal responsibility, and decision-making processes within the department.
• Monitor and track Student Attributes in CTC Link
• Schedule meetings and appointments as directed.
• Monitor and review spending estimates, progress reports, and budget changes, authorizing necessary requests and recommending corrective actions as needed.
• Monitor and support with preparing BFET and WorkFirst invoice process to the SBCTC.
• Perform additional duties as needed to ensure the smooth functioning of the Workforce Services Department.

This description is not intended to cover every aspect of this job, we are a team that works together to meet the needs of those we serve, and every member of the team is expected to contribute, even beyond the specific responsibilities listed in this posting.

What you bring as a candidate: (Any Equivalent Combination of Knowledge, Skills, Abilities, Education and Experience)

• High school graduation or equivalent and two years of experience in Administration Or equivalent education.
• Demonstrated ability to establish and maintain positive working relationships with students, colleagues and staff representing diverse community.
• Demonstrated ability to pull query and create pivot tables
• Demonstrated proficiency with Microsoft Office (Word, Excel, Outlook, Teams).
• Demonstrated ability to manage and prioritize multiple tasks and deadlines while being attentive to detail.
• Strong interpersonal skills; excellent customer service and conflict management skills.
• Ability to problem solve and de-escalate an irate situation or individual.
• Ethical and sound professional judgment
• Ability to work effectively individually and as part of a team.
• Ability to work effectively in multiple modalities (i.e. in person, hybrid, and remote).
• Working knowledge of various software applications, including Peoplesoft/ctcLink, eJAS, Adobe Acrobat, Starfish, Canvas, video conferencing software, Formstack/Google Docs/Microsoft Forms.
• Time management, organization, and ability to meet completing deadline/priorities.
• Ability to enter/or retrieving data accurately in computerized record keep systems.
• Knowledge of budget management and/or high-level accounting.

Physical Demands and Disability Accommodation

People with disabilities have the right to reasonable accommodation in all aspects of employment with Seattle Colleges. This includes, but is not limited to, recruitment, application, interviewing, hiring, training, termination, conditions of employment, and any other employer-supported activities. Applicants requesting accommodation should contact Human Resources.

Office Setting

Seattle Colleges follows the Americans with Disabilities Act (ADA) and provides the following information as a guideline for applicants:

• Ability to operate office equipment, receive and interpret data, and prepare various materials
• Ability to exchange information with supervisor, lead, co-workers, and students
• Ability to provide 1:1 support, present to small groups, and work at a computer exercising repetitive hand motion
• Work is performed primarily in office settings with frequent interruptions and encounters noises typical of these settings

Notice of Non-Discrimination Statement

Seattle Colleges is committed to the concept and practice of equal opportunity for all its students, employees, and applicants in education, employment, services and contracts, and does not discriminate on the basis of race or ethnicity, color, age, national origin, religion, creed, marital status, sex, pregnancy, gender, gender identity, sexual orientation, status as an honorably discharged veteran or disabled veteran or military status, political affiliation or belief, citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental disability. In addition, reasonable accommodation will be made for known physical or mental limitations for all otherwise qualified persons with disabilities. Further, the Seattle Colleges is committed to ensure that all employees and students work and learn in an environment that fosters mutual respect and professionalism, free from all forms of ¿bullying¿ behaviors, including ¿cyberbullying.¿

Students, employees, and applicants at Seattle Colleges can reach the Title IX Coordinator or ADA/Section 504 Coordinator for questions about discrimination, harassment or grievance procedures.

Background Check Statement

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant¿s suitability and competence to perform in the position. In addition to the background check, candidates will complete Sexual Misconduct Disclosure Form WA HB 2327 as required.