What are the responsibilities and job description for the Residential Appliance Field Service Mechanic position at Sears Appliance Repair?

Residential Appliance Field Service Mechanic

If you like fixing things, solving tricky problems, helping people, and staying on the move, this role is for you.

Diagnose and repair major home appliances (refrigerators, washers, dryers, dishwashers, microwaves) in customers’ homes with speed and precision.
Create exceptional customer experiences and recommend solutions that improve home comfort and protection.
Manage an organized service vehicle and parts inventory.
Complete additional tasks as assigned.

Hourly base: $18–$30, based on experience, certifications, and location.
Medical, dental, and vision coverage. Employer-paid subsidy for dependent-tier medical enrollment under the Transform Health and Welfare Plan — up to $4,000 annually toward dependent coverage, prorated across the plan year.
401(k) with employer match: 100% on the first 3% of salary (pre-tax contributions).
Performance bonuses and sales incentives available throughout the year.
Year-round workload with cross-training opportunities.
Best-in-class training via Sears Technical Institute, mentoring support, and clear career paths (average tenure exceeds 12 years).
Company-provided vehicle, uniforms, specialty tools, mobile phone, and an app that streamlines workflows and provides technical support.

High school diploma or GED.
Mechanical aptitude and familiarity with test equipment and repair tools; prior appliance repair experience preferred.
Process-driven mindset and quality workmanship.
Comfort using a smartphone for tasks such as ordering parts.
Valid state driver’s license and ability to drive an automatic transmission vehicle.
Willingness to travel up to 100% and work variable hours with required overtime.
Clear communication skills; able to read, write, and speak English and interpret technical documentation.

Constantly lift/carry/push/pull up to 20 lbs; frequently up to 50 lbs; occasionally up to 100 lbs.
Constant reach outward, handle/finger objects, stand, walk, sit, and type.
Frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl; occasionally reach above shoulder.

Experience: 1–2 years.
Travel: Road Warrior (75% or more); territory centered on Toledo, OH; ability to travel up to 100% as needed.
Location: United States — Toledo, Ohio.

Successfully pass a background & drug screen

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