What are the responsibilities and job description for the Home Appliance Diagnostics & Repair Specialist (EPA-Certified) position at Sears Appliance Repair?
Bring Your Know‑How. We’ll Bring the Truck, Tools, and Training.
Are you the problem-solver family and friends call when a fridge warms up or a washer quits? Put that skill to work as a Home Appliance Diagnostics & Repair Specialist with Sears Home Services—where independence, impact, and growth come standard.
Why This Role Stands Out
- Independence: Work solo in customers’ homes while backed by a national team.
- Impact: Restore essential appliances that households rely on every day.
- Momentum: Build a long-term career with mentorship and advancement.
- Movement: Stay active and hands-on—no desk required.
What You’ll Do
- Diagnose and repair household appliances—refrigerators, washers, dryers, dishwashers, and microwaves.
- Provide clear, friendly customer service and set expectations at each visit.
- Manage parts inventory and keep your service vehicle organized and ready.
- Offer helpful recommendations that improve performance and customer satisfaction.
What You’ll Get
- Competitive pay: $21–$24 /hr based on experience and certifications
- Performance bonuses and sales incentives
- Company vehicle, uniforms, specialty tools, phone, and technology provided
- Comprehensive medical, dental, vision, and 401(k) match
- Up to $4,000 annually toward dependent healthcare coverage
- Paid training from an industry-leading program
- Year-round work and strong career stability
- Mentorship and career growth opportunities
Qualifications
- Mechanical aptitude and strong troubleshooting ability
- EPA Type I or Universal Certification
- Valid driver’s license
- Comfort with physical work: lifting, moving, and working in active environments
- Prior appliance repair experience preferred
- Excellent communication and customer service skills
Technical Strengths
- HVAC/R Systems
- HVAC Service & Installation
- HVAC Maintenance
- HVAC Troubleshooting
- HVAC Repair
If you’re energized by diagnostics, hands-on repairs, and helping people in real time, Sears Home Services is ready to support your next step.
Benefits:
Employee Discounts, Vacation & Paid Time Off, Health Insurance