What are the responsibilities and job description for the Brista / Customer Service position at Search Solution Group?
6 month contract
espresso machine parts understanding - required
Monday - Friday 8am - 5pm PST
Day to day:
● Attracts potential customers by answering product and service questions; suggesting information about other products and services.
● Opens and maintains customer accounts by recording account information.
● Resolves product or service problems by clarifying the customer's situation; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
● Processes returns and product warranties.
● Answer multi-line phone system, email, and live chat calls.
● Contributes to team effort by accomplishing related results as needed.
Salary : $21 - $25