Program Operations Specialist

Overview of the Position: The SEAL Program Operations Specialist supports the successful execution of SEAL’s professional development programs, events, and training sessions. This role assists with the coordination, and distribution of materials for both in-person and virtual events, helping to ensure smooth program delivery. The Program Operations Specialist works under the guidance of team leads to carry out logistical tasks, maintain organization of materials, and support multiple operational needs across programs. This position requires strong attention to detail, reliability, and the ability to manage assigned tasks efficiently. In addition, the Program Operations Specialist provides technical support for webinars, helps maintain digital and physical materials, and supports office inventory, supplies management and administrative duties.

About SEAL: For more than 15 years, SEAL has worked with school districts, county offices of education, schools, preschool LEAs, teachers, families, California Department of Education, and many other education champions to advance educational outcomes of English Learners and Dual Language Learners. It all began with Dr. Laurie Olsen and Sobrato Philanthropies whose strong belief that all children should have access to opportunities for growth and success led to designing, piloting and eventually creating the SEAL you know today. Our vision at SEAL is simple, yet impactful: schools prepare all English Learners and Dual Language Learners to learn, lead and thrive. Our core values focus on nurturing the intellectual and linguistic brilliance of young children, celebrating the importance of family culture and language in education, and supporting teachers through professional development and evidence-based instructional practices. We work across California and nationally, partnering with preschools, elementary schools, districts, county offices and other educational stakeholders to ensure culturally and linguistically diverse children thrive. Extensive research has shown that SEAL both enhances teaching methods and leads to higher engagement and improved language and academic results among English Learners and Dual Language Learners. We’ve impacted hundreds of classrooms, thousands of teachers, tens of thousands of students—and counting. The number of school districts successfully implementing SEAL grows each year. SEAL addresses systemic inequities by transforming classrooms into joyful, rigorous, and language-affirming environments. Our Theory of Action drives impact across three integrated levels:

• Direct Impact: Building the capacity of teachers and leaders through specialized professional learning.
• Ecosystem Impact: Partnering with education organizations to embed MLL expertise into programs, tools, and training.
• Field Impact: Leading advocacy and awareness to elevate high-quality instructional practices at scale.

To learn more about SEAL, please visit SEAL.org.

Our Equity Commitment: At SEAL, our commitment to diversity, equity & inclusion reflects SEAL's mission: "To Prepare All English Learners to learn, thrive, and lead." Equity is a core value at SEAL and we believe that diversity fosters equity. We're passionate about creating a workplace where all forms of diversity, age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, perspective, and experience are seen as real value for the organization. To carry out our mission we actively recruit a workforce that reflects the SEAL community we serve, and as part of which, everyone feels empowered to bring their full, authentic selves to work. Our mission drives our innovation and connects us more closely to our partners and the communities we serve. Together, we act fearlessly, learn from each other, improve constantly, and continue to build a culture that encourages, supports, and celebrates the diverse voices, backgrounds, and cultures of our team members. These principles guide how we build our teams, cultivate leaders and develop an organization that embraces multiple approaches and points of view. We support an inclusive environment where team members feel empowered to share their experiences and ideas. We believe that non-profit organizations can be powerful platforms for social change and that our higher purpose is to drive equity for all.

About the Role: The Program Operations Specialist is a hybrid role that requires working remotely and onsite. Occasional travel is anticipated. This position plays a key role in supporting smooth and effective program operations by executing assigned tasks with strong attention to detail, organization, and timeliness. The role also helps ensure materials and communications align with SEAL branding and quality standards while providing technical, logistical, and administrative support across program activities and events.

In this role, responsibilities include:

• Office Operations & Coordination: Managing day-to-day office operations, including inventory tracking, supply ordering, shipping, and general office coordination and maintenance
• Vendor Management: Supporting and maintaining relationships with office vendors and service providers
• Training & Event Materials Coordination: Coordinating the preparation, assembly, and distribution of materials for SEAL professional development activities, trainings, and events, while ensuring adequate inventory and supplies
• Shipping & Logistics: Managing the packaging and shipment of materials for trainings, retreats, and in-person meetings
• Branding & Document Support: Formatting and editing documents, presentations, and materials to align with SEAL branding guidelines, including creating basic charts, diagrams, and visual supports as needed
• Event Operations Support: Supporting event logistics, including onsite setup and breakdown for meetings and trainings
• Technical & Webinar Support: Providing technical support during webinars and virtual meetings, including managing breakout rooms, monitoring chat functions, and assisting with meeting recording edits
• Administrative & Leadership Support: Supporting general administrative and operational tasks, including calendar coordination and preparation of reports and materials for the Program Leadership Team

Who You Are

This is what’s required for the role…

• Associate’s degree required; a comparable combination of relevant professional experience may be considered in lieu of a degree
• Strong proficiency in Google Workspace (G Suite), Microsoft Office applications, and Adobe Creative Suite
• Experience editing materials in Adobe Premiere Pro and Microsoft PowerPoint preferred
• Experience providing technical support for Zoom meetings and webinars, including breakout room management, audio support, chat monitoring, and troubleshooting
• Experience supporting office operations, including printing, shipping, inventory management, supply ordering, and general office coordination and maintenance
• Experience using Box.com or similar cloud-based file management systems preferred
• Care deeply about English Learner/Multilingual Learner children, families, and communities and building a multilingual future

This is what’s desirable for the role…

• Thrives in a fast-paced, evolving environment and adapts well to shifting priorities
• Proactive, solutions-oriented mindset with strong initiative and follow-through
• Strong organizational skills and attention to detail
• Capacity to manage multiple responsibilities across functional areas
• Technical proficiency and comfort learning new systems and platforms
• Strong interpersonal, communication, and collaboration skills
• Commitment to supporting team operations in a highly collaborative environment

We expect all SEAL staff to be adept at…

SEAL has codified its expectations for success and core competencies in a shared competency model. SEAL’s core competencies include:

• Adaptability and growth mindset
• Collaboration and teamwork
• Connection to mission and values
• Demonstrates a commitment to equity
• Effective communication
• Effective planning and follow-through
• Emotional intelligence
• Expertise in area of focus
• Presenting and facilitating
• Strategic and critical thinking

Location & Compensation: You will work from home and in the Milpitas office approximately 3 times/week, with the expectation to travel 5-10% throughout the year. Candidates must reside in CA.

The salary range starts at $70,500. Salary is commensurate with experience. Our highly competitive benefits package includes: 100% coverage for employee medical, dental, vision, life and AD&D, long and short-term disability benefits. 50% coverage for dependent(s) for medical, dental and vision benefits. Up to 6% 401k matching. Medical/Dependent Care FSA. Self Care Program and Telecommuting Ergonomics Program. 20 days of PTO/year.

Career Pathways: At SEAL, one can both take on additional leadership responsibilities within their current position, and move along a promotion pathway. In either case, we rely on our competency model and evidence about practice to guide those decisions.

At SEAL, we are committed to building a diverse and inclusive organization in which we give voice to, and meet the needs of, the communities, teachers, and students we serve. We believe in lifelong learning and continuous improvement, and we are ever-evolving the processes through which we select and support team members and foster a culture of universal belonging and empowerment. SEAL encourages applications from individuals of diverse backgrounds and lived experiences, especially those from immigrant and English Learner communities, people of color and members of other historically marginalized groups. SEAL is committed to the principles of equal employment opportunity for all employees and applicants for employment.