Administrative Assistant

We are currently looking for a self-motivated and organized individual to join our team as an administrative assistant/post sales associate. Our ideal candidate will be a self-motivated multi-tasker that can excel in a fast paced, solution driven team environment.

Job Description:

Entry level, Full-Time Administrative Assistant/Post Sales Associate who will be the first point of contact for our customers representing our company and our brand.

Job Duties:

Administrative Assistant:

• Greet customers at the office and on the phone
• Answer phones, transferring to proper person or team as necessary
• Sort mail plus prepare and send weekly mail packet to SeaTac Lighting & Controls office
• Order office supplies/food/drinks and keeping storage room and kitchen organized and clean
• Stocking kitchen and filling fridge each morning, refilling coffee in cabinet, refilling coffee cups/lids/paper plates, etc. as needed
• Process Lunch-N-Learn Food requests from Sales Team (WWA receptionist is backup)
• Work with Covenant as needed on office technical issues affecting multiple people
• Keep all technology in the office working properly in the office and contacting the appropriate vendors as needed to keep everything running
• Changing out filters in all appliances as needed and making sure all appliances are working properly and updating warranties as needed.
• Coordinating vendors: Keep track of/making appointments and/or gathering quotes as needed for misc. office things needing completed (cleaning team, pressure washing, etc.)
• Serve as the back-up when the Customer Service team is overloaded
• Maintain sample matrix - update incoming and outgoing sample fixtures
• Participate in hosting company events as assigned based on coordinators needs
• Special projects/duties as assigned based on office needs
• Shipping/Receiving: Process deliveries received from FedEx, UPS, USPS, etc.
• Process shipments of product samples as requested by the sales team
• Maintain good rapport with freight carriers, first name basis, etc.

Post Close Sales:

• Act as liaison between manufacturers, contractors, distributors, and Solus Lighting & Controls project managers
• Gather warranty information from source (contractor/end user, etc.) along with description of the issue, photos of damage, ship to information, fixture type, quantity, etc.
• Enter C4CS service ticket for Cooper Lighting Solutions warranty issues
• Track post sales issues in the Smartsheet Post Sales Log
• Clear communication and follow-up with distributors on next steps
• Work with your Solus Lighting & Controls project manager and salesperson, plus manufacturer, and contractor on labor claims
• Enter replacement orders
• Track manufacturer or rep replacement orders and send shipping information to customer to close out post sales cases

Job Qualifications:

• Minimum of 2 years equivalent work experience
• Read, write, and speak fluent English.
• Have basic knowledge of math and be efficient with calculating numbers.
• Excellent written and verbal communication skills.
• Self-motivated, excellent with time-management and judgement with ability to follow directions with minimal supervision.
• Software/Computer Skills: Office Suite (Word, Excel, Outlook) with an aptitude for additional software programs.
• Sit for up to 7 hours continuously, lift up to 50 lbs., and look at computer screen for up to 2 hours continuously
• Confident and friendly disposition

Salary Range:

$20/hour - $22/hour

Job Benefits:

401K employer contribution when eligibility requirements are met.

Vacation and Sick time accrual.

If you feel you meet most these requirements and are looking to work in a fun, motivating environment where you can enhance your skills and grow your career, we invite you to apply today

Pay: $20.00 - $22.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Tuition reimbursement
• Vision insurance

Work Location: In person

Salary : $20 - $22