Inn & Club Turndown Attendant

Job Summary:

The Inn & Club at Harbour Town is seeking a dedicated and detail-oriented Turndown Attendant to provide exceptional guest service by preparing rooms for the night. This role is essential in ensuring guests enjoy a comfortable and luxurious stay by maintaining cleanliness and creating a welcoming atmosphere during evening hours.

Key Responsibilities:

• Perform evening turndown service, including refreshing guest rooms, replacing used towels, and tidying living spaces.

• Prepare beds for the night by folding back linens, fluffing pillows, and placing amenities such as chocolates or notes.

• Restock guest room supplies, including toiletries, water, and other amenities.

• Ensure proper lighting and ambiance in the room to enhance the guest experience.

• Remove trash, replace liners, and maintain overall room cleanliness.

• Assist with light housekeeping duties in public areas as needed.

• Address guest requests in a prompt and courteous manner.

• Report maintenance issues or lost items to the appropriate department.

• Adhere to company policies and safety standards for cleaning and sanitation.

Qualifications:

• Previous housekeeping or hospitality experience preferred but not required.

• Strong attention to detail and a commitment to excellence.

• Ability to work efficiently and independently in a fast-paced environment.

• Professional demeanor with a customer-focused attitude.

• Ability to lift up to 25 pounds and stand/walk for extended periods.

• Availability to work evening shifts, including weekends and holidays.

Benefits:

• Competitive pay and opportunities for career growth.

• Employee discounts on resort amenities and services.

• Health, dental, and vision insurance (for eligible employees).

• Paid time off and holiday pay.

• Supportive and friendly work environment.

Join our team at The Inn & Club at Harbour Town and help create a luxurious experience for our guests. Apply today to become part of our world-class hospitality team!