Case Manager (BH Housing)

Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. We are recruiting for the following position:

Sea Mar is a mandatory COVID-19 and flu vaccine organization

Position Summary

Works autonomously and collectively as an empowered staff member of Sea Mar’s Behavioral Health program and the Projects for Assistance in Transition from Homelessness (PATH), Pathfinder, PATH 2 programs. Participates in the design, implementation, and ongoing delivery of services. Provides community and/or agency based outreach and supportive case management services for homeless consumers. Depending on the staff’s degree, training and the agency’s need, responsibilities may include intake and assessment, treatment planning, clinical interventions (counseling, housing, case management, crisis intervention), triage, staff trainings, peer support services, consumer advocacy, and coordination of care.

Duties and Responsibilities

As a mission-driven organization, the core values of, and the services offered at Sea Mar are based on the belief that everyone deserves to be respectfully treated in a way that preserves dignity and enhances self-worth. Sea Mar is an advocate for its clients and aims to achieve industry-leading, client-centered, culturally-aware services.

Sea Mar employees serve as an extension of this mission and demonstrate their commitment to an excellent client experience by:

• Understanding and empathizing with client needs
• Surpassing client expectations
• Demonstrating a high level of integrity
• Exhibiting compassion and commitment
• Advocating for social justice
• Taking pride in individual work as well as that of the team
• Continually learning to stay current with industry standards, best practices and technology

As a Sea Mar employee, the individual in this position commits to adherence to these values to their utmost ability and endeavors to strengthen and embody this mission daily.

• Participates in outreach services to prospective clients. Coordinates outreach efforts with outside agencies. Works collaboratively with co-workers and with personnel from other agencies with whom we interact.
• Provide peer counseling and support, drawing on common experiences a s a peer, to validate client’s experiences and to provide guidance and encouragement to clients to take responsibility and actively participate in their own recovery.
• Participates in ongoing psychosocial assessment of the psychological, social, vocational, systemic and economic goals and needs of the consumer.
• Assessment of the client's ability to obtain and maintain housing, with identification of specific problem behaviors and development of interventions to reduce or eliminate those behaviors.
• Development of an ongoing housing rehabilitation plan to help each client establish the skills necessary to find and maintain housing.
• Will be responsible for monitoring, compiling and submitting data, reporting, and paperwork for the program. Additional responsibilities will include assisting clients in obtaining housing. Housing case management experience a plus.
• Individual supportive case management to assist clients to identify and cope with the issues related to symptoms of behavioral health disorders that may interfere with their ability to obtain and maintain housing.
• In consultation with the Manager of homeless services, organize, design and develop program structure.
• Develop new and/or review existing manuals pertaining to program policy, procedures, and operating instructions.
• In consultation with the Manager, develop specific procedures and policies which are necessary to the operation and implementation of newly designed and/or modified programs.
• Provides interventions and/or referrals to other providers to assist consumer in meeting treatment and level of care needs. Interventions may include individual, family, and group modalities, and may include counseling, case management, vocational rehabilitation, system coordination, consumer advocacy, and crisis management.

• Ensures that treatment planning and interventions are client centered, culturally competent and age appropriate. Considers all aspects of the consumer’s, their families, and their community’s psychosocial, economic and cultural needs. Provides care with respect for consumer confidentiality, safety and self-determination.
• Utilizes community and natural supports to supplement services, with the intent to better integrate the consumer into their community, and to eventually graduate the client from services when possible and clinically indicated.
• Ensures that interventions are effective, appropriate, and timely by maintaining a working knowledge of psychiatric treatment and rehabilitation, public and private community resources, services and benefits, public income maintenance programs, federal and state laws, and agency policies and procedures.
• Ensures that the program billable hour or contacts expectation in providing direct services is met consistently. Completes all required documentation in an accurate, complete, and timely manner per agency policies and procedures. Participates in the implementation of agency tracking systems and chart audit procedures. Takes the initiative to seek supervisory or collegial assistance with follow-through or methodology if problems with documentation quality or timeliness persist.
• Independently identifies program needs and takes responsibility for realizing those needs through collective processes. Actively contributes to program development by participating in agency meetings, serving on working committees, and undertaking agreed upon independent projects for the improvement of the agency and enhancement of services.
• Maintains the safety, security, and confidentiality of consumers and their families.

Qualifications

Qualifications include:

• A strong commitment to the right of each mental health care consumer to have access to helpful, competent, and individually tailored support and services.
• An understanding of the complex factors which accompany the experience of homelessness.
• General knowledge of the major classifications of behavioral health disorders.
• Must self-identify as a current or past consumer of mental health services.
• Must have self-knowledge to manage your own behavioral health and be well grounded in your recovery for at least two years.

• A strong commitment to working collaboratively, assertively and interdependently with co-workers.
• Promotes and respects the worth and dignity of the consumer. Promotes and reinforces the consumer’s functioning within the community.
• A willingness to outreach to landlords and provide housing support.
• Must possess the skills and competence necessary to establish and maintain supportive, collaborative, and therapeutically effective relationships with consumers.
• Demonstrated ability to effectively plan and organize work to satisfactory completion.
• Excellent written and oral communication skills.
• Computer proficiency (Word, Excel).
• Ensures own professional development. Maintains licensure and/or certification requirements. Contributes to the overall professional development of the agency. Contributes to the functioning of the agency as a training institution.
• Must complete an annual clinical competency test as a case manager.

Education, Certificates, Licenses, Registrations, and Medical Screening

• Prefer Bachelor’s level degree in Counseling, Social Work, Psychology or related field. Will consider substitution of work experience for degree on an individual basis.
• Agency Affiliated Counselor in the State of Washington.
• Certified Peer Support Certification in Washington State
• Must have access to a car, have a valid driver’s license and current auto registration.
• On first day of employment, employee must authorize Sea Mar to obtain current driving record from the Department of Motor Vehicles (and annually thereafter) to determine employee’s driving eligibility. Driving record must meet Sea Mar’s vehicle insurance carrier’s minimum standards related to driving for the purpose of determining eligibility.
• Must pass pre-employment Motor Vehicle Record check and annual MVR check for work-related driving compliance
• The employee must provide Sea Mar proof of auto insurance (upon hire and at renewal time). Employee must submit a copy of the endorsements page of their insurance policy to Human Resources. Employee must carry minimum liability coverage required by the state where they reside.
• For certain job descriptions (employees that transport clients) employee will be required to carry additional liability coverage. HR will provide employee with the additional liability coverage limits that are required.
• Must pass a TB test at time of hire and annually.
• This position must obtain Basic Life Support (BLS) CPR within 90 days of hire date and is required to maintain current BLS CPR throughout employment.

ADDITIONAL REQUIREMENTS

• Pre-hire and annual employee health screening required.
• Annual influenza vaccine required. Only exception is for employees with a medical or religious exemption approved by Administration. Employees with an approved medical or religious exemption must wear a mask at all times during the flu season.

Work Environment

Fast paced and challenging at times in order to meet client needs.

Physical Requirements

No physical requirements. Reasonable accommodations will be made for individuals with disabilities.

Supervision

No supervisory duties.

What We Offer:

Sea Mar offers talented and motivated people the opportunity to work in a dynamic and growing community health organization. Working at Sea Mar Community Health Centers is more than just a job, it’s a fulfilling career with opportunity for advancement. The fringe benefits surpass most companies. For example, Full-time employees working 30 hours or more, receive an excellent benefit package of:

• Medical
• Dental
• Vision
• Prescription coverage
• Life Insurance
• Long Term Disability
• EAP (Employee Assistance Program)
• Paid-time-off starting at 24 days per year 10 paid Holidays.
• We also offer 401(k)/Retirement options and an exciting opportunity to work in a culturally diverse environment.

Please visit our website to learn more about us at www.seamar.org. You may also apply thru our Career page at https://www.seamar.org/jobs-general.html