What are the responsibilities and job description for the Telecom Customer Service Trainee position at SDTS Service?
The Role
Our team is growing fast, and we're looking for ambitious individuals eager to build a future in telecom sales. The Telecom Customer Service Trainee will be the face of AT&T's business solutions, helping clients understand the products that drive their connectivity and efficiency. This is an opportunity to step into a role where you'll engage businesses and support their telecom needs - all while owning your professional development.
Your Day-to-Day - Telecom Customer Service Trainee
- Engage with business customers face-to-face to understand their telecom needs and present appropriate AT&T solutions.
- Educate clients on product features and value, guiding them through purchase decisions.
- Drive sales conversations with confidence, professionalism, and genuine customer care.
- Assist in onboarding new customers and ensuring a smooth activation experience.
- Support campaign goals through brand representation and lead generation.
- Maintain accurate customer records and process updates efficiently.
- Participate in field training sessions, team meetings, and performance reviews.
- Contribute ideas to improve customer engagement and sales strategies.
How You Qualify as a Telecom Customer Service Trainee:
- Interest in building a career in telecom, customer service, or sales.
- Strong communication and interpersonal skills with a customer-first mentality.
- Comfortable working in a fast-paced, business-facing environment.
- Self-driven, coachable, and goal-oriented.
- Ability to adapt quickly to evolving customer needs and technologies.
- Professional demeanor and a positive attitude when engaging clients.
- Reliable transportation for fieldwork around the San Diego area.
- Ability to work independently and within a team.
Telecom Customer Service Trainee Perks:
- Career advancement opportunities based on performance and initiative.
- Supportive leadership and ongoing skills development.
- Hands-on field experience in B2B telecom sales.
- Access to team incentives, recognition programs, and performance bonuses.
- A collaborative environment that champions growth and accountability.
We are passionate about driving meaningful growth across the diverse sectors we serve. Our collaborative and innovative culture fosters an environment where every team member can contribute, learn, and thrive. Ready to grow, learn, and win? APPLY NOW and start building a career you can be proud of
Job Type: Full-time
Pay: $ $1,300.00 per week
Work Location: In person
Salary : $1,300