Dental Front Office Coordinator & Dental Assistant

Terrance Dental Group proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office. Apply today and be part of our exciting journey!

Overview 

We are looking for a knowledgeable and dedicated new team member to fulfill our combination Front Office Coordinator & Dental Assistant position. The Front Office Coordinator & Dental Assistant ensures that quality patient care is a priority. This role is an essential part of the team that aids the dentist in the safe and efficient execution of procedures, while also supporting the front office.  

Schedule: Monday, Tuesday, Thursday, Friday 8am-2pm  

Duties/Responsibilities 

• Greet and prepare patients for treatment in a timely, pleasant, and professional manner. 
• Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly.
• Schedule and confirm patient appointments to maximize the provider schedules.
• Present treatment plans and financial responsibilities effectively to patients.
• Address patient concerns while remaining calm, effective, and even-tempered in high pressure circumstances.
• Sterilize and prepare instruments for tray setups before dental procedures.  
• Take diagnostic-digital imaging as prescribed by the dentists.  
• Maintain meticulous records on patient charts and documents.  
• Setup and breakdown rooms according to infection control protocols between patients.  
• Communicate patient and equipment needs with co-workers.  
• Other duties as assigned by Practice Leader and/or Dentist.  

Required Skills/Abilities 

• Dental office and assisting experience required.
• Adhere to OSHA guidelines, HIPAA Privacy Policy, and clinical operating procedures. 
• Work with and maintain all dental equipment.  
• Facilitate patient comfort, care and satisfaction consistently.
• Excellent oral and written communication skills to ensure exceptional customer service.
• Positively contribute to a respectful and collaborative working environment. 
• Facilitate patient comfort, care, and satisfaction in a professional manner. 
• Present to work during scheduled shifts (see office manual for specifics). 

Education and Experience 

• At least one year of dental office support experience. 

Physical Requirements 

• Prolonged periods sitting at a desk and working on a computer. 
• Prolonged periods of periods of standing and bending.
• Must be able to lift <15 pounds at times. 

Benefits for Full-Time Employees*

• PTO, paid holidays, office closure days
• Medical
• Vision
• Dental allowance
• 401(k) Eligibility
• And many more!

*Benefits are subject to change and eligibility*

Our Mission & Values: Drive All Decisions and Actions “To Make Our Teams, Patients, and Practices Happier and Healthier!”

• Positive Energy – We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate.
• Partnership – Work collaboratively together to achieve shared goals. We accomplish more together than as individuals. We are better together. 
• Communication – Set clear expectations and feedback to our patients and team members.
• Growth - We strive to continuously improve and are goal-oriented. We grow always in all ways.