What are the responsibilities and job description for the Customer Service Advisor - Brookline position at ScrubaDub Auto Wash Centers Inc.?
Description
Are you a people person? Do you love cars? New England's leading auto-wash company is seeking smiling customer service advisors to work in a fast-paced work environment at our busy Brookline location. A 60 year old family business, ScrubaDub is proud to be a Boston Globe and USA Today Top Workplace, and looking for new team members to grow with us. We're primarily looking for closers, working roughly 12 pm to 8:15 pm.
Responsibilities and Duties:
- Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service! Build your Unlimited customer base.
- Carwash Operations: Help load customers and ensure the smooth flow of customers through the facility.
- Store Operations: Maintain a clean and organized location. Complete necessary side-work and house-keeping items including cleaning the lot, vacuums and carwash tunnel, and some basic maintenance work in the carwash.
Employees average $19-25 per hour with bonus and tips. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include:
- Average wage of $19-25 per hour, with wages and performance based bonus included
- Health Insurance option for full time employees
- 401K Retirement plan with 3% employer match
- Educational Scholarships, free financial coaching
- Free carwashes for your personal vehicle
- Growth potential at a fast growing, award winning workplace
Requirements
Qualifications and Skills:
- The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business.
- The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales
- Good verbal & written communication skills preferred
- Basic computer skills to navigate our point of sale and assist customers
- Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate
- Grit - you'll be working outside in the cold and the heat
Salary : $19 - $25