What are the responsibilities and job description for the Customer Service Representative position at Scrub A Duct, LLC?
Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, providing exceptional service and support. Your primary responsibility will be to assist customers with inquiries, resolve issues, and ensure a positive experience with our company. This position requires excellent communication skills and a passion for helping others. We are looking for someone who is reliable, hard-working, organized, takes initiative to learn, has a positive attitude, and is willing to learn and grow with our company. Candidates who are experienced working independently in a smaller office encouraged to apply! Training onsite.
Duties
- The Customer Service Rep will support the day-to-day responsibilities in the office.
- Respond to customer calls/emails, book appointments, coordinate work schedules for technicians, and maintain the master calendar.
- Update customer databases, invoices, and files.
- Print and mail flyers for community advertisement campaigns.
- Use of QuickBooks Online.
- File paperwork/mail.
- May perform other duties as needed and/or assigned.
Experience
- Strong organizational skills
- Detail oriented
- Strong communication skills
- Ability to take directions/work independently
- Maintain confidentiality at all times
- Must have a smartphone
Join us to deliver top-tier customer service while sharpening your organizational skills in a vibrant work environment! We’re committed to supporting your growth through comprehensive training and ongoing development opportunities. All roles are paid positions designed to empower you to succeed.
Pay: $21.00 - $23.00 per hour
Benefits:
- Health insurance
- Paid time off
Work Location: In person
Salary : $21 - $23