What are the responsibilities and job description for the Field Sales Account Executive position at ScrollTab?
Responsibilities
- Strategically evaluates and assess customer and prospect needs through various activities conducted throughout sales cycle
- Analyze organizational charts of prospects and customers to uncover decision makers, influencers, and buying centers to progress the sale
- Thoroughly research decision makers by persona and industry types in order to formulate solution value proposition
- Work with sales leadership to create close plan to include multi-level engagement of customer through various scheduled meetings along the sales process
- Facilitates all customer meetings using various technology
- Identify internal Concentra stakeholders to include in customer meetings throughout the sales process
- Gain formal commitment from customer to utilize company services
- Exceed sales targets and expectations
- Coordinate the timely set-up of company Service Package to ensure smooth implementation for customer
- Communicate weekly achievements and customer pipeline status to company leadership
- Meticulously manage a clean, thorough, and up to date sales funnel via CRM in order to forecast customer usage accurately and timely as needed
- Maintain thorough understanding of competitive landscape within territory
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
- Bachelor’s Degree from an accredited college or university or equivalent experience
- In lieu of an undergraduate degree, the ratio is 1:1 meaning one year of college is equal to one year of directly related work experience in sales and vice versa
Job-Related Experience
- Customarily has at least four or more years of sales experience
Job-Related Skills/Competencies
- Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
- Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
- Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
- The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
- Experience with solution and value-based selling
- Demonstrated use of Zoom and/or other customer interacting technology
- Proven successful service sales experience
- Proficiency in all Microsoft Office applications as well as Customer Relationship Management (CRM) software.
- Strong negotiation and consultative sales skills
- Excellent analytical and problem-solving skills
- High ability to manage time effectively
- Outstanding organization and leadership skills
- Effective communication skills
- Exceptional customer service skills