What are the responsibilities and job description for the Learning and Development Manager position at SCP Health?
At SCP Health, What You Do Matters
As part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 providers, 30 states, and 400 healthcare facilities, SCP Health is a leader in clinical practice management spanning the entire continuum of care, including emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care.
Why You Will Love Working Here
Key Responsibilities
Learning Strategy & Program Design
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As part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 providers, 30 states, and 400 healthcare facilities, SCP Health is a leader in clinical practice management spanning the entire continuum of care, including emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care.
Why You Will Love Working Here
- Strong track record of providing excellent work/life balance.
- Comprehensive benefits package and competitive compensation.
- Commitment to fostering an inclusive culture of belonging and empowerment through our core values - collaboration, courage, agility, and respect.
Key Responsibilities
Learning Strategy & Program Design
- Develop and implement comprehensive learning solutions from concept to execution.
- Design training programs aligned with adult learning principles and business objectives.
- Curate and package digital learning resources to support employee development.
- Create and manage training materials including job aids, videos, eLearning modules, and assessments.
- Conduct behavioral assessments (e.g., DISC, MBTI) and facilitate team development sessions.
- Deliver training through multiple modalities: in-person, virtual, and vendor-led.
- Define and execute a leadership development roadmap.
- Lead the design and implementation of programs that build leadership capabilities and support succession planning.
- Build and maintain a network of internal subject matter experts (SMEs).
- Partner with HRBPs and business leaders to identify learning needs and tailor solutions.
- Provide training consultation to support change management initiatives.
- Serve as the Workday Learning LMS Administrator.
- Leverage innovative tools and platforms to enhance learning engagement and accessibility.
- Establish frameworks to measure learning effectiveness and impact.
- Develop and launch implementation plans for learning programs; maintain employee and manager references.
- Identify, evaluate, and manage relationships with external training vendors and consultants.
- Ensure alignment of third-party solutions with internal learning goals.
- Measure training adoption, engagement rates, and training outcomes.
- Measure ROI and impact of learning initiatives.
- Proven experience in learning and development, instructional design, and organizational development.
- Strong knowledge of adult learning theory and instructional methodologies.
- Experience with LMS administration (Workday Learning strongly preferred)
- Excellent communication, facilitation, and stakeholder management skills.
- Ability to assess outcomes and analyze data translating insights into actionable learning strategies.
- Strong presentation, facilitation, and moderation skills.
- Experience developing, designing, and leading leadership development programs.
- Experience designing and delivering employee orientation.
- Experience delivering in-person and virtual training using multiple technologies.
- Experience administering a Learning Management System (Workday Learning, strongly preferred).
- Experience with eLearning development and/or course building experience with various authoring tools; Captivate, Articulate, etc.
- Ability to design and develop presentations and learning aids in a creative, succinct, graphic, and effective manner using various graphic design tools.
- Ability to assess outcomes using various levels of evaluation. Design and implement surveys to gauge learning success (Survey Monkey, JotForm, Google Forms).
- Proficiency in Excel.
- Knowledge and experience conducting needs assessment.
- Certification and experience with assessments and 360 tools (such as, DiSC, Meyers Briggs, Hogan).
- Bachelor’s degree in Human Resources, Human Resources Education, Leadership Development, Industrial/Organizational Psychology, Adult Learning, or related field.
- 5 years experience in a learning and development role; developing, designing, and facilitating programs.
- 5 years experience developing, designing, and facilitating leadership development programs.
- 5 years management/leadership experience.
- Project Management Experience.
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