What are the responsibilities and job description for the Full-Time Veterinary Client Service Specialist position at Scottsville Animal Hospital?
We are currently seeking an outgoing, friendly, and team-oriented individual to join our practice as a Full-Time Veterinary Client Service Specialist.
Are you compassionate and empathetic with strong communication skills? Do you excel at multitasking and staying organized in a fast-paced environment? Do you have a genuine desire to serve pets and their parents? If so, you may be a great fit for our friendly, family-oriented team.
At a fundamental level, VCSS are responsible for answering clinic communications (phone, email, social media, etc.), scheduling appointments, handling billing, providing basic veterinary education, and maintaining the cleanliness and organization of the reception area. In this role, VCSS are often the first point of contact for clients and their pets and are essential in creating a critically important first impression of our practice.
While this position may sound similar to a traditional reception role, VCSS have a far greater impact on the overall client experience and daily clinic operations.
Salary is commensurate with experience.
Please note: We are not accepting applications from individuals currently enrolled in veterinary technician/assistant training programs.
No phone calls or Facebook messages, please.
To apply, a resume is required. Please visit the link below:
https://form.jotform.com/sah3688/CSR
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
Work Location: In person
Salary : $14 - $15