What are the responsibilities and job description for the AI & Process Enablement Analyst position at Scotto Properties?
AI & Process Enablement Analyst
Location: Morristown, NJ (Corporate Office)
Work Model: In Office
Position Summary
The AI & Process Enablement Analyst is responsible for supporting the design, implementation, and adoption of AI‑enabled and system‑driven workflows that improve efficiency, accuracy, and consistency across restaurant, real estate and corporate operations. This role focuses on practical execution—mapping processes, enabling Microsoft 365 Copilot, and improving workflows within and that interact with Restaurant365 and AppFolio—to reduce manual effort and improve operational execution.
The role partners closely with Finance, Operations, IT, and field leadership to ensure new tools and processes are adopted, understood, and delivering measurable value.
Key Responsibilities
AI Enablement & Copilot Adoption
- Support rollout and day‑to‑day enablement of Microsoft 365 Copilot
- Build role‑based Copilot use cases, prompt libraries, and workflow examples
- Deliver training sessions, office hours, and job aids to drive adoption
- Track usage, adoption, and qualitative feedback to refine enablement efforts
Process Mapping & Improvement
- Document current‑state workflows across all divisions
- Identify inefficiencies and redesign processes using systems and AI to reduce manual steps
- Create and maintain SOPs, checklists, and standardized templates
- Support continuous improvement initiatives aligned with Director priorities
Systems & Workflow Enablement
- Develop and Support Imbedded and AI‑adjacent workflows that complement Restaurant365 and AppFolio
- Assist in testing and piloting system enhancements and automation
- Partner with IT and the Director to ensure data security, governance, and compliance
Change Management & Adoption
- Act as a hands‑on support resource during process and system changes
- Translate new workflows into simple, operator‑friendly guidance
- Identify adoption risks and escalate issues to leadership early
Measurement & Reporting
- Help track metrics such as cycle‑time reduction, error reduction, and hours saved
- Document before‑and‑after improvements and success stories
- Prepare reporting and summaries for leadership reviews
Qualifications
Required
- 3–6 years of experience in process improvement, operations enablement, analytics, systems support, or related roles
- Experience supporting automation, AI tools, or enterprise productivity platforms
- Strong process documentation and training skills
- Ability to work cross‑functionally with Finance and Operations teams
Preferred
- Experience with Microsoft 365 Copilot, Power Platform, or similar tools
- Exposure to Restaurant365, AppFolio, ERP, or AP automation systems
- Experience in restaurant, retail, real estate or multi‑unit operations environments
Core Competencies
- Process thinking and execution
- Practical AI enablement (non‑technical)
- Clear communication and training delivery
- Change adoption mindset with attention to detail and follow‑through
Salary : $60,000 - $65,000