What are the responsibilities and job description for the Sr. HR Operations Generalist – Manufacturing position at Scientific Search?
Overview
The Senior HR Operations Generalist serves as a trusted HR partner within a complex, multi-shift union manufacturing environment. This role delivers advanced HR support across employee relations, compliance, workforce planning, performance management, and organizational development. The Senior HR Operations Generalist plays a key role in supporting front-line leadership, strengthening plant culture, enabling operational
performance, and driving continuous improvement.
The ideal candidate will create a workplace where employees are respected, informed, supported, and engaged. This role contributes directly to safety culture, operational excellence, and continuous improvement.
Responsibilities
Employee Relations
The Senior HR Operations Generalist serves as a trusted HR partner within a complex, multi-shift union manufacturing environment. This role delivers advanced HR support across employee relations, compliance, workforce planning, performance management, and organizational development. The Senior HR Operations Generalist plays a key role in supporting front-line leadership, strengthening plant culture, enabling operational
performance, and driving continuous improvement.
The ideal candidate will create a workplace where employees are respected, informed, supported, and engaged. This role contributes directly to safety culture, operational excellence, and continuous improvement.
Responsibilities
Employee Relations
- Acts as a primary advisor for complex employee relations issues, providing guidance, coaching, and conflict resolution support to leaders and employees.
- Under the direction of HR, conducts thorough ER investigations and recommends solutions that reduce risk and reinforce fairness and respect.
- Serves as a culture champion, fostering open communication, psychological safety, and trust.
- Strong understanding of employment law, policy interpretation, and compliance risk management.
- Leads compliance activities such as audit preparation, recordkeeping reviews, and regulatory reporting.
- Ensures HR practices align with legal standards and Saint-Gobain Values, empowering leaders to make informed decisions.
- Actively participates in Gemba walks at manufacturing sites to observe operations, engage with employees, and gather insights on workplace culture and employee needs, contributing to continuous improvement initiatives and fostering a collaborative environment.
- Collaborate with cross-functional teams to support World Class Manufacturing (WCM) initiatives by participating in training sessions, facilitating employee engagement, and promoting a culture of continuous improvement to enhance operational efficiency and workforce development.
- Acts as a strategic partner to frontline and midlevel leadership on workforce strategy, staffing, performance, and employee development.
- Coaches leaders on effective communication, accountability, corrective action processes, and change leadership.
- Supports the plant's leadership capability by reinforcing TEC behaviors.
- Supports recruiting activities for hourly and early career salaried roles, including job postings, screening, interview
- Partners with plant leadership on proactive workforce planning and talent strategies.
- Oversee onboarding effectiveness and drive improvements that enhance new hire engagement and retention.
- Owns HR data integrity at a site level -(turnover, attendance, staffing, and ER trends).
- Presents data driven recommendations to improve workforce stability, engagement, or efficiency.
- Use metrics to identify workforce patterns and to influence strategic decisions.
- Works closely with Operations, EHS, Finance, Payroll, Corporate HR, and other partners to align HR actions with business priorities.
- Supports or facilitate training, engagement, and recognition programs.
- Operates both independently and with direction from HR in managing priorities, investigations, and projects with minimal supervision.
- Bachelor’s degree in human resources, Business, Industrial Relations, or related field preferred.
- 3 years HR experience in a manufacturing or industrial environment required. Union experiences preferred.
- SHRM SCP or SPHR certification preferred.
- Knowledge of employment law, HR strategy, and front-line leadership support required.
- Effective communication, coaching, facilitation, and relationship building skills required.
- Demonstrated ability to influence leaders, manage complex ER situations, and lead HR initiatives required.
- Proficiency with HRIS and Microsoft Office required.
- UKG/Kronos experience preferred.