What are the responsibilities and job description for the New Home Consultant position at Schuber Mitchell Homes LLC?
Position Summary
The New Home Consultant serves as a support role to the sales team. The position assists the new home specialist in providing quality customer service to our home buyers.
Essential Duties and Responsibilities
- Assists in the coordination of activities and communications surrounding the home closing, such as handling deposit checks and preparing and delivering contract documents
- Maintains the quick-move-in home list
- Manages the priority registration list for all neighborhoods
- Coordinates listings on MLS and the SMH website
- Creates digital buildouts in company-provided technology system
- Collaborates with other departments within the company to resolve customer concerns or system issues
- Ensures design studio samples are accurate and professionally displayed
- Assists buyers in the design studio for their color selection process
- Maintains inventory of refreshments for customers and staff at the model home
- Assists in light cleaning and decorating duties within the model homes; ensuring porches and floors are swept and model home décor is seasonalized
- Serves as a substitute for the market coordinator, as needed
Qualifications and Skills
- Proficient in the use of Windows and Macintosh operating systems and Microsoft Office applications
- Ability to learn and utilize new software
- Superior organizational and time management skills required
- Excellent interpersonal skills: ability to build trust and communicate effectively
- Valid driver’s license and clean driving record
- Must be at least 21 years of age to drive a company vehicle
Work Environment and Physical Requirements
- Works in a temperature-controlled office environment, with medium noise levels
- Prolonged periods of sitting required
- Occasionally required to walk, stand, and lift objects weighing up to 50 pounds