SALES SUPPORT REPRESENTATIVE

Schraad Sales & Marketing Food Brokerage is seeking a full time administrative Sales Support Representative in our Des Moines office. This role is an in-person position with hybrid remote potential.

At Schraad Sales & Marketing we value people as our most strategic and competitive asset. We are committed to the development of a performance driven culture that values our employees’ contributions, opinions, passions and creativity. Schraad Sales & Marketing is dedicated to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We strive to attract the most talented candidates and brightest minds to join our team, and we are proud of our excellent benefit packages.

JOB DESCRIPTION

Summary:

The administrative Sales Support Representative is responsible for professionally managing client accounts and providing support to Business Development Managers, Customer Account Managers and Retail Operations ensuring client, customer and company expectations are met. 

Role and Responsibilities

• Manage, process, and reconcile claims and deductions in a timely manner to prevent brokerage deductions.
• Prepare contracts and track spending activity for client planning and promotions via on-line customer portals.
• Process retail contracts / billbacks accurately and timely.
• Communicate with clients, as necessary, to ensure accurate and timely delivery of orders.
• Communicate all necessary account information to customer category managers to ensure proper handling of new items, promotions, and price changes. 
• Create new item forms when required.
• Enter all special pricing for client products into GenWeb order system in a timely manner so that orders are processed correctly without error. 
• Organize and maintain both paper and electronic files, as necessary.
• Greet visitors, ascertain nature of business, and direct visitors to appropriate person, as necessary. 
• Resolve problems in an efficient and courteous manner.
• Communicate effectively with Corporate Office.
• Manage multiple tasks simultaneously.
• Clock in and out using company online payroll system for time keeping to correctly and effectively report time worked. 
• Perform other duties as assigned by management.
• Attend all team, and company meetings, as required.
• Additional responsibilities as assigned by supervisor to the position/department.
• Follow all company policies, including but not limited to Company Handbook and Travel and Business Expense Reimbursement.

Education and Other Qualifications

• High School diploma required.
• PC proficiency and strong skills in Word, Excel and Outlook required.
• Language Skills - Fluent English is required.
• Should be able to type freely and work with computer monitors and keyboards for prolonged periods of time on a daily basis.
• Must be detail oriented in data entry and relay of information.
• Must have reliable transportation. 
• Some travel may be required.

Preferred Skills

• Familiarity with Hy-Vee and Fareway a plus.
• Trade Management Systems experience: AR7, Exceedra and Ect a plus.

Physical Demands

The physical demands described here are representative of those necessary for an employee to successfully perform the essential functions of this job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of this job.

The employee is regularly required to sit; use hands to handle or feel and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.