What are the responsibilities and job description for the Applications Engineer - Medical position at Schott North America?
About us
Our Business Unit Lighting and Imaging offers smart solutions for light delivery and image transmission in demanding environments - from medical devices, industrial, and safety applications to aviation and automotive. With manufacturing sites in Europe and North America, and supported by SCHOTT's global sales network, we are a leading supplier of high-quality fiber optic and LED components.
Your Contribution
- Act as the primary technical point of contact for customers and Sales regarding OEM products, applications, and development needs.
- Serve as technical expert for assigned product groups; ensure specifications, requirements, and use conditions are fully understood and documented.
- Lead technical negotiations with customers, engaging as a peer and ensuring both technical and commercial alignment.
- Own product specifications for assigned OEM and standardized components.
- Evaluate feasibility of OEM inquiries; clarify technical questions with Technical Centers, Supply Chain Management, Product Management, Engineering, and Purchasing.
- Propose technical solutions and provide cost estimations in support of quotations and commercial opportunities.
- Lead or participate in customer-driven or strategic internal projects; coordinate prototype production, engineering samples, and technical evaluations.
- Drive internal and external approvals for changes in specifications, materials, supplier processes, or production methods.
- Perform competitive analysis and technology benchmarking to support product positioning and improvement.
- Provide technical documentation, application notes, and training materials; ensure all materials are accurate and up-to-date.
- Train Sales teams and, as needed, customers on new products, applications, and technologies.
- Support the Quality Department in resolving internal and customer complaints, including guiding root cause analysis and corrective actions.
- Contribute technical insights to global/regional product strategy, roadmap planning, and annual R&D activities.
- Establish and maintain product files (including medical product files when applicable).
- Ensure compliance with all Environmental, Health & Safety requirements.
- Perform additional duties as assigned to support SBF Medical's goals.
Your Profile
- Bachelor's degree in Engineering, Physics, Materials Science, or related technical discipline; Master's degree preferred.
- 7 years of experience in application engineering, product engineering, or technical customer support for medical, optical, or high-reliability components.
- 10 years of experience supporting medical device OEMs or optical/photonics customers preferred.
- Strong experience with customer interaction, specification management, and technical communication.
- Ability to interpret drawings, tolerances, and material/process requirements; hands-on lab and testing experience preferred.
- Experience with cross-functional collaboration (Sales, Engineering, Product Management, Quality, Operations).
- Excellent written/verbal communication, presentation skills, and problem-solving capability.
- Experience supporting verification, validation, and application testing preferred.
- Some familiarity with medical product standards, regulatory documentation expectations, and design control practices.
- Experience with DOE, statistical tools, and structured problem-solving (e.g., 8D) preferred.
- Experience in global, matrixed organizations preferred.
- Must be able to read, write, and speak English
- Effective verbal and written communication skills.
- Self-motivated and results oriented.
- Due to the nature of work performed at this facility, US Person status may be required.
Total Compensation (Salary Bonus) Pay Range: $98,000-$147,000
Actual starting pay is determined by a number of factors including relevant skills, qualifications, and experience.
Your Benefits
At SCHOTT, you can expect a unique corporate culture where we emphasize equity, diversity, and inclusion. We know: motivated and committed employees are the precondition for the success of our company.
Please feel free to contact us
At SCHOTT, it's your personality that counts - not your gender, your identity, or origin.
Your Profile
- Bachelor's degree in Engineering, Physics, Materials Science, or related technical discipline; Master's degree preferred.
- 7 years of experience in application engineering, product engineering, or technical customer support for medical, optical, or high-reliability components.
- 10 years of experience supporting medical device OEMs or optical/photonics customers preferred.
- Strong experience with customer interaction, specification management, and technical communication.
- Ability to interpret drawings, tolerances, and material/process requirements; hands-on lab and testing experience preferred.
- Experience with cross-functional collaboration (Sales, Engineering, Product Management, Quality, Operations).
- Excellent written/verbal communication, presentation skills, and problem-solving capability.
- Experience supporting verification, validation, and application testing preferred.
- Some familiarity with medical product standards, regulatory documentation expectations, and design control practices.
- Experience with DOE, statistical tools, and structured problem-solving (e.g., 8D) preferred.
- Experience in global, matrixed organizations preferred.
- Must be able to read, write, and speak English
- Effective verbal and written communication skills.
- Self-motivated and results oriented.
- Due to the nature of work performed at this facility, US Person status may be required.
Total Compensation (Salary Bonus) Pay Range: $98,000-$147,000
Actual starting pay is determined by a number of factors including relevant skills, qualifications, and experience.
Your Contribution
- Act as the primary technical point of contact for customers and Sales regarding OEM products, applications, and development needs.
- Serve as technical expert for assigned product groups; ensure specifications, requirements, and use conditions are fully understood and documented.
- Lead technical negotiations with customers, engaging as a peer and ensuring both technical and commercial alignment.
- Own product specifications for assigned OEM and standardized components.
- Evaluate feasibility of OEM inquiries; clarify technical questions with Technical Centers, Supply Chain Management, Product Management, Engineering, and Purchasing.
- Propose technical solutions and provide cost estimations in support of quotations and commercial opportunities.
- Lead or participate in customer-driven or strategic internal projects; coordinate prototype production, engineering samples, and technical evaluations.
- Drive internal and external approvals for changes in specifications, materials, supplier processes, or production methods.
- Perform competitive analysis and technology benchmarking to support product positioning and improvement.
- Provide technical documentation, application notes, and training materials; ensure all materials are accurate and up-to-date.
- Train Sales teams and, as needed, customers on new products, applications, and technologies.
- Support the Quality Department in resolving internal and customer complaints, including guiding root cause analysis and corrective actions.
- Contribute technical insights to global/regional product strategy, roadmap planning, and annual R&D activities.
- Establish and maintain product files (including medical product files when applicable).
- Ensure compliance with all Environmental, Health & Safety requirements.
- Perform additional duties as assigned to support SBF Medical's goals.
SCHOTT North America, Inc. is an Equal Opportunity/Affirmative Action Employer. Applicants considered without any regard to race, color, creed, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status or membership in any other group protected by federal, state or local law. Any form of unlawful harassment is prohibited.
Salary : $98,000 - $147,000