What are the responsibilities and job description for the Business Manager position at Schott North America?
The Business Manager - Technical Tubing Products, is responsible for selling, developing, planning, and promoting specified Company products in a manner that will achieveoptimum sales volumes and maximum market penetration to meet assigned sales objectives.
Sales & Financial Accountability
* Own overall responsibility for achieving sales targets and financial objectives for assigned product groups.
* Develop and execute the annual sales and business plan in close collaboration with the Sales Director of Americas, Technical Tubing.
* Drive profitable growth by identifying opportunities to increase sales volume, market penetration, and overall profitability.
Customer & Account Management
* Lead and coordinate all commercial activities and projects for both existing and new customers.
* Build, maintain, and expand strong customer relationships through regular engagement with key decisionmakers and stakeholders.
* Actively prepare for negotiations and independently lead and close sales agreements.
Market & Strategy Development
* Continuously assess market conditions, competitive dynamics, and evolving customer needs.
* Adapt sales strategies accordingly and recommend changes in approach, tactics, or priorities to optimize performance.
* Analyze and monitor the competitive position of assigned product groups within the market.
* Propose ideas and initiatives that contribute to product improvements and longterm business growth.
Sales Channel & Partner Management
* Actively manage multiple sales channels, including direct sales, distributors/representatives, and OEM customers, by:
o Developing annual sales targets with distributors and key customers aligned with overall company sales and profit objectives
o Supporting customers and partners with technical and commercial information
o Participating in product presentations, sales seminars, and training sessions to strengthen product understanding and sales effectiveness
o Assisting customers and distributors in interpreting applications and specifications and supporting quotation development
CrossFunctional Collaboration
* Support marketing initiatives for the assigned product portfolio in close alignment with internal marketing teams.
* Serve as a key liaison between customers and the Tubing Technical Team, ensuring effective communication, technical alignment, and solution development.
Skills & Competencies
- Minimum 3-5 years of experience in a technical sales position.
- Knowledge of Company products, their applications, and features; working knowledge of the markets and/or industries to which the products are sold.
- Knowledge of distributor/business-to-business marketing methods and profit objectives.
- Ability to understand product specifications
- Ability to negotiate and close orders
- Ability to coordinate and conduct product sales training programs; conduct instructional and promotional seminarsinvolving technical aspects of assigned product lines.
- Strong analytical abilities; presentation and communication skills.
- Strong interpersonal skills; team player
- Energetic, highly motivated, strongly sales result driven.
- Willingness and ability to travel frequently both within the U.S. and internationally
- Flexible attitude to adapt to changes in policies, products, and marketing/sales objectives
Education
- Proven ability supplemented with appropriate academic training (degree in Business Administration or Engineering) to sell industrial glass products in a technical market environment
SCHOTT's commitment to your continued development is matched by a benefits offering designed to support how you work and live. From active health management and flexible working hours to hybrid work models, our approach is focused on enabling you to perform at your best. Discover a distinctive corporate culture where everyone is encouraged to grow, thrive, and realize their full potential.
At SCHOTT, you can expect a unique corporate culture where we emphasize equity, diversity, and inclusion. We know: motivated and committed employees are the precondition for the success of our company.
Your Profile
Skills & Competencies
- Minimum 3-5 years of experience in a technical sales position.
- Knowledge of Company products, their applications, and features; working knowledge of the markets and/or industries to which the products are sold.
- Knowledge of distributor/business-to-business marketing methods and profit objectives.
- Ability to understand product specifications
- Ability to negotiate and close orders
- Ability to coordinate and conduct product sales training programs; conduct instructional and promotional seminarsinvolving technical aspects of assigned product lines.
- Strong analytical abilities; presentation and communication skills.
- Strong interpersonal skills; team player
- Energetic, highly motivated, strongly sales result driven.
- Willingness and ability to travel frequently both within the U.S. and internationally
- Flexible attitude to adapt to changes in policies, products, and marketing/sales objectives
Education
- Proven ability supplemented with appropriate academic training (degree in Business Administration or Engineering) to sell industrial glass products in a technical market environment
Key Responsibilities
Sales & Financial Accountability
* Own overall responsibility for achieving sales targets and financial objectives for assigned product groups.
* Develop and execute the annual sales and business plan in close collaboration with the Sales Director of Americas, Technical Tubing.
* Drive profitable growth by identifying opportunities to increase sales volume, market penetration, and overall profitability.
Customer & Account Management
* Lead and coordinate all commercial activities and projects for both existing and new customers.
* Build, maintain, and expand strong customer relationships through regular engagement with key decisionmakers and stakeholders.
* Actively prepare for negotiations and independently lead and close sales agreements.
Market & Strategy Development
* Continuously assess market conditions, competitive dynamics, and evolving customer needs.
* Adapt sales strategies accordingly and recommend changes in approach, tactics, or priorities to optimize performance.
* Analyze and monitor the competitive position of assigned product groups within the market.
* Propose ideas and initiatives that contribute to product improvements and longterm business growth.
Sales Channel & Partner Management
* Actively manage multiple sales channels, including direct sales, distributors/representatives, and OEM customers, by:
o Developing annual sales targets with distributors and key customers aligned with overall company sales and profit objectives
o Supporting customers and partners with technical and commercial information
o Participating in product presentations, sales seminars, and training sessions to strengthen product understanding and sales effectiveness
o Assisting customers and distributors in interpreting applications and specifications and supporting quotation development
CrossFunctional Collaboration
* Support marketing initiatives for the assigned product portfolio in close alignment with internal marketing teams.
* Serve as a key liaison between customers and the Tubing Technical Team, ensuring effective communication, technical alignment, and solution development.
SCHOTT North America, Inc. is an Equal Opportunity/Affirmative Action Employer. Applicants considered without any regard to race, color, creed, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status or membership in any other group protected by federal, state or local law. Any form of unlawful harassment is prohibited.