Front Desk Administrator

About the Job - The position is Front Desk Administrator

School of Rock Sugar Land, TX

School of Rock is the original performance-based, interactive music school founded in 1998 in Philadelphia. With over 240 schools, and a strong internationally recognized brand, School of Rock is the largest after-school music education provider. Our mission is to help kids rock their worlds.

The part-time Front Desk Administrator is the administrative focal point for the School of Rock with outstanding customer service skills and the ability to juggle many tasks. Reporting to the General Manager, they assist with running the School and creating an amazing experience for all students, parents and prospective customers.

Responsible for: clerical, scheduling, billing, lead management, computer apt, problem solving, customer service

Personal Characteristics: upbeat, adaptable, quick learner, friendly, great communication, leader

Summary

As a Front Desk Administrator for AGM & Teachers specializing in piano, vocals, guitar, and drums, you will be essential in managing administrative tasks and ensuring smooth operations within the studio. Reporting to the studio coordinator, your core skills in customer service, organization, and clerical duties will support both instructors and students. Your premium skills in office management and multi-line phone systems will enhance communication and efficiency. Additionally, your proficiency in Microsoft Office and Google Suite will aid in scheduling and data management, making you a vital part of our creative team.

Responsibilities

• Greet and assist clients at the front desk, ensuring a welcoming atmosphere.
• Manage multi-line phone systems, directing calls and taking messages as needed.
• Maintain organized records and files, utilizing Google Suite and Microsoft Office for documentation.
• Provide exceptional customer service, addressing inquiries and resolving issues promptly.
• Support office management tasks, including scheduling appointments and managing calendars.
• Collaborate with team members to ensure smooth daily operations and efficient workflow.

Qualifications

• Strong organizational and communication skills
• Proficient in Microsoft Office and Google Suite
• Experience with multi-line phone systems / email / text
• Background in customer service and office management
• Ability to manage calendars and perform data entry tasks
• candidates are encouraged to apply

It is the policy of the School of Rock to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. School of Rock complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

School of Rock expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of School of Rock's employees to perform their expected job duties is absolutely not tolerated.

Job Types: Full-time, Part-time

Pay: $10.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Front desk: 2 years (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Sugar Land, TX 77479 (Required)

Work Location: In person

Salary : $10 - $17