What are the responsibilities and job description for the Phone Account Manager position at Schoenherr Roofing?
Company: The Best Roofing company of it's kind in the Detroit and Grand Rapids markets. 30 Year old family-owned business providing roof replacement, storm restoration, siding and gutters.
Position: Phone Account Manager
This role focuses on customer development and appointment scheduling and satisfaction after sales, completing post-install paperwork, and presenting additional services or options for the customers over the phone.
Essential Duties & Responsibilities:
- Contact homeowners and schedule estimate appointments
- Call homeowners after installation to perform post-checks
- Confirm successful installation and customer satisfaction
- Complete final paperwork and approvals
- Present additional products, upgrades, or services if needed
Required Skills:
- Strong phone sales skills and customer service experience in Home Improvement Industry Preferred
- Strong communication and customer service skills
- Ability to explain products and services
- Attention to detail with paperwork and documentation
Position Offer
- Competitive Pay
- Career Growth
To Apply
Send your resume and phone number. Qualified applicants will be contacted for next steps.
#hc260737