Technical Writer

Schneider Electric is seeking a dynamic and experienced Technical Writer   

(US, UK, France) 

We are a purpose-driven company helping organizations accelerate their sustainability transformation. Our software empowers businesses to measure, manage, and improve their environmental and social impact.  

As we grow, we’re looking for a passionate Technical Writer to help us scale our knowledge ecosystem and ensure our teams and customers have access to clear, actionable, and up-to-date information. 

For this U.S. based position, the expected compensation range is $120,000 - $125,000 per year, which
includes base pay and short-term incentive.

The compensation range for this full-time position applies to candidates located within the United
States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within
the salary range, individual pay is determined by several factors including performance, knowledge, job related skills, experience, and relevant education or training. Schneider Electric also offers a
comprehensive benefits package to support our employees, inclusive of medical (with member reward
points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits)
flexible work arrangements, paid family leaves, 401(k) match, well-being and recognition (including
service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the
first year of employment based on start date), opportunity to purchase company stock (eligibility
depends on start date), and military leave benefits.

You must submit an online application to be considered for the position. The Company will accept applications on an ongoing basis until the position is filled. 

What will you do? 

As a key contributor on our energy & sustainability software team, you will be responsible for the following: 

Technical Writing 

• Write, edit, maintain FAQs, and help guides. 

• Collaborate with product managers to capture tacit knowledge and translate it into structured content. 

• Ensure documentation is accurate, up-to-date, and aligned with product releases. 

Collaboration & Enablement 

• Work closely with the Knowledge Base team to refine strategic direction to meet the needs of internal and external users. 

• Help define documentation standards, taxonomy, and governance processes. 

• Partner with Product and Engineering to document new features. 

• Promote knowledge sharing across Product, Engineering, Customer Success, and Sustainability Experts. 

• Support Customer Success and Support teams with self-service content. 

• Train internal teams on knowledge management best practices and tools. 

Tooling & Systems 

• Regular use of and maintenance of knowledge base platform (e.g. Zendesk Guide) and content within. 

• Track and report on documentation usage, gaps, and effectiveness. 

• Make use of internal resources, including AI tools, to continuously improve process efficiency. 

What qualifications will make you successful? 

• 2 years of experience in technical writing, knowledge management, or content strategy in a SaaS or tech environment. 

• Strong writing and editing skills, with a knack for simplifying complex topics. 

• Experience with documentation tools and knowledge base platforms. 

• Ability to work cross-functionally and manage multiple stakeholders. 

• Familiarity with sustainability topics (e.g., ESG, carbon accounting) is a strong plus. 

• Bonus: experience with structured content (e.g., DITA), localization, or training content. 

Why join us? 

• Be part of a mission-driven company tackling the world’s most pressing challenges. 

• Help shape the knowledge culture of a fast-growing sustainability software business. 

• Work in a collaborative, international, and impact-oriented environment. 

• Opportunities for growth, learning, and impact. 

About our Company 
 
Schneider Electric is the global specialist in energy management and automation. With revenues of ~€38 billion in FY2024, our 164,000 employees serve customers in over 100 countries, helping them to manage their energy and process in ways that are safe, reliable, efficient and sustainable. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Our connected technologies reshape industries, transform cities and enrich lives.
 
At Schneider Electric, we call this Life Is On.

In our global Ecosystem, we collaborate with the largest Partner, Integrator and Developer Community on our Open Platform to deliver real-time control and operational efficiency.

We believe that great people and partners make Schneider a great company and that our commitment to Innovation, Diversity and Sustainability ensures that Life Is On everywhere, for everyone and at every moment. www.schneider-electric.com

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our  IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

€36 billion global revenue
13% organic growth
150 000 employees in 100 countries
#1 on the Global 100 World’s most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
 
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.