Service Customer Project Manager

For this U.S. based position, the expected compensation range is $101,600 - $152,400 per year, which includes base pay and short-term incentive.

The compensation range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.

You must submit an online application to be considered for the position. The Company will accept applications on an ongoing basis until the position is filled.

Great people make Schneider Electric a great company.

The CSP Project Manager will be responsible for managing moderate to complex project orders within the Cloud Service Provider (CSP) segment, ensuring successful execution from initiation to closure. This role involves working closely with cross-functional teams to deliver solutions that meet customer efficiency, resiliency, and sustainability goals. The ideal candidate will have a strong understanding of project management principles, electrical power distribution, and a passion for leading teams in a dynamic environment.

What will you do?:

The Project Manager is accountable for managing moderate size and complexity project orders (customer, affiliate, recall, etc.), from start to finish, so that it is completed on time and within budget. This includes initiating, planning, executing, controlling, and closing of customer projects. Individual in this position confirms customer requirements, which includes drawings, specifications, job site requirements, bill of material alignment with specifications & clarify exceptions. Manages complete project process from order preparation, thru manufacturing release, product shipment, post shipment support and financial reconciliation utilizing a base knowledge of Schneider Electric products and their use. Documentation, communication, and customer facing skills are critical to this position:

• Ensure all Schneider Electric safety policies and requirements are met at any onsite project locations.
• When requested, provide upfront sales support during project quotation and preparation phase to ensure specification compliance from an execution standpoint.
• Takes ownership for validating the project’s statement of work and contract terms with the customer, including both technical and commercial elements, becomes lead contact for customer for balance of project order. (Project Initiation).
• Develops a project schedule and communicates with the customer to ensure expectations are being met. Direct engagement with internal manufacturing facilities and third party vendors. (Project Planning).
• Monitor the execution of the customer’s project order, verifying execution of the project through kick-off meetings, communication to all parties and exchange of technical requirements and project plan information. Coordination of all Schneider Electric onsite activities including subcontracting. (Project Executive)
• Lead the monitor and control of the performance of the customer’s project through its lifecycle. Key activities include task completion verification, project team monitoring, managing the exchange of project updates across the project team members, schedule reporting, issue resolution, and contract administration. (Monitor and Control Project Work)
• Lead the closeout of the customer’s project to include financial reconciliation, verification of job site equipment arrival, installation, start-up, and training support completion through review of internal system information, contact with the customer, and coordination with support services such as field services, after-shipment support, and training functions. (Project Close)
• Compares/differentiates/propose alternate products/ value engineering.
• Solves problems with customer interaction that results in positive feedback and improved relationship.
• Utilizes a base knowledge of Schneider Electric products and their use and demonstrates an understanding of the fundamental knowledge, processes and terminology needed for effective project management.
• Ensure each project is executed to meet or exceed the customer’s requirements while also ensuring the project is executed within the financial boundaries of cost and margin.
• Communicate project risk (technical & financial) and mitigation plans once an issue is identified. Accurately predict the financial performance for revenue recognition to SLM to include original forecast, change orders and for cost forecasts based on incurred costs, and estimate to complete.
• Utilize and offer improvements to the Project execution teams standard process, documentation, and tools.
  
  

What qualifications will make you successful for this role?

• Bachelor of Science in Engineering, Construction Management, Business or equivalent experience
• PMP preferred.
• At least 5-10 years of project management experience in DataCenters or a combination of field and project management experience involving construction management, electrical power distribution equipment (such as switchgear, UPS, building systems, etc.), or mechanical systems (HVAC, BMS, etc.).
• In-depth understanding of subcontractor management, project financials, and risk mitigation
• Technical knowledge of a variety of facility/ building systems or IT infrastructure systems, including but not limited to; medium voltage switchgear, diesel generators, UPS systems, power distribution equipment, fire/security, cooling, heating.
• Experience leading a project team to achieve improved results, measured through increased customer satisfaction, increase project profitability.
• Experience supervising a technical staff.
• Excellent verbal and written communications skills.
• Proficiency in MS Office programs: Word, Excel, Power Point, Outlook and Project
• Smartsheets is a plus
  
  

Our values define our company. Who we are, our customer approach, how we do business, what it’s like to work here, and the kind of people we want to attract and retain. We care for our planet, our customers, our company, our team, and ourselves. We connect to customers and colleagues; we are open and respectful. We challenge others and embrace challenges ourselves. We commit to change by leading the change.

We seek out and reward people for being straightforward, open, passionate, effective, and challenging the status quo. We want our employees to reflect the diversity of the communities in which we operate. We welcome people as they are, creating an inclusive culture where all forms of diversity are a real value for the company. We’re looking for people with a passion for success — on the job and beyond.

At Schneider Electric, because we value our employees, we offer a competitive benefits package that includes medical, dental and vision, matching 401(k), training and development opportunities and much more. Join Schneider Electric and together, let’s make the most of your energy.

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€36 billion global revenue

13% organic growth

150 000 employees in 100 countries

#1 on the Global 100 World’s most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.