What are the responsibilities and job description for the Knowledge Manager position at Schnabel Engineering?
Schnabel is an employee-owned, professional engineering and consulting firm that focuses on solving problems related to the earth and environment through specialization in geotechnical, geostructural, tunnel, and dam engineering. Schnabel’s high standards for quality, business ethics, and concern for the communities in which we live are a vital part of who we are. Schnabel is an ENR Top 500 Design Firm with 700 employees in 31 offices throughout the United States.
Recognized by CE News as one of the Best Engineering Firms to Work for, Schnabel provides employees with a competitive benefits package including maternity leave, tuition reimbursement for continuing education, health, dental, life and disability insurance and a wellness program. As an employee-owned company, through the Employee Stock Ownership Plan, Schnabel employees directly benefit from the success of our growing firm.
Benefit Options Include
The Knowledge Manager is responsible for helping develop, implement, and maintain the firm’s knowledge management (KM) strategy, systems, and processes. Reporting to the Program Management Director, this position ensures that critical technical knowledge and references are captured, organized, and made readily accessible to operations. The role collaborates closely with the quality working group, technical communities of practice, project managers, and operational leadership to enhance collaboration, strengthen and streamline information flow, improve access to technical standards, and promote the effective reuse of technical expertise across operations.
Key Responsibilities
Education
Recognized by CE News as one of the Best Engineering Firms to Work for, Schnabel provides employees with a competitive benefits package including maternity leave, tuition reimbursement for continuing education, health, dental, life and disability insurance and a wellness program. As an employee-owned company, through the Employee Stock Ownership Plan, Schnabel employees directly benefit from the success of our growing firm.
Benefit Options Include
- Medical insurance
- Dental insurance
- Flexible spending accounts
- Employee life & ADD insurance (100% company-paid)
- Short-term disability (100% company-paid)
- Long-term disability
- Supplemental life insurance
- 401(k) and profit-sharing plan
- Employee stock ownership plan (ESOP)
- Bonus program
- Paid time off
- 9 Paid Holidays
- Wellness program
- Professional development and tuition reimbursement
The Knowledge Manager is responsible for helping develop, implement, and maintain the firm’s knowledge management (KM) strategy, systems, and processes. Reporting to the Program Management Director, this position ensures that critical technical knowledge and references are captured, organized, and made readily accessible to operations. The role collaborates closely with the quality working group, technical communities of practice, project managers, and operational leadership to enhance collaboration, strengthen and streamline information flow, improve access to technical standards, and promote the effective reuse of technical expertise across operations.
Key Responsibilities
- Support and manage Schnabel’s KM system (i.e., shared resource drive) to ensure consistent organization and classification of technical standards and references, vendor portals, design guidance, software versioning, lessons learned, and best practice documentation, including processes for version and access control, tagging, ownership assignment, and document lifecycle management.
- Support building, refining, and maintaining taxonomies for technical communities of practice, project types, and operational processes.
- Help catalogue standardized templates and reusable project and technical references to promote consistency and improve access efficiency.
- Partner with IT on shared resource drive enhancements, including AI‑assisted search and improvements to information architecture.
- Help develop and maintain KM-related standard operating procedures (SOPs), design guides, and technical libraries in coordination with quality requirements.
- Support development and delivery of training and guidance to staff on KM tools, processes, and best practices.
Education
- Bachelor’s degree required, Masters preferred in one of the following disciplines:
- Information Science / Library Science
- Knowledge Management
- Business Administration
- Organizational Development
- Professional certifications (optional):
- CKM – Certified Knowledge Manager
- CIP – Certified Information Professional
- PMP – Certified Project Management Professional
- Six Sigma Certification
- 3 years of experience in knowledge management, information management, project management, or related roles.
- Experience in an AEC (architecture, engineering, construction) firm or professional services environment preferred.
- Experience working with:
- SharePoint, Teams, or other collaboration platforms
- Information management platforms systems (e.g., Bentley ProjectWise, Newforma, Deltek, etc.)
- Proficiency with enterprise content management systems.
- Ability to develop and organize technical standards, templates, and guidance documents.
- Experience or interest in learning AI‑powered search or document‑classification tools
- Excellent communication and facilitation skills.
- Strong analytical and organizational capabilities.
- High attention to detail and commitment to quality control.
Salary : $83,500 - $105,000