What are the responsibilities and job description for the Sales Center Assoicate position at Scherer Bros?
Join the Scherer Bros. Lumber Co. Team!
Since 1930, Scherer Bros. Lumber Co. has been a trusted partner to builders, contractors, and homeowners throughout the Twin Cities and beyond. For over 95 years, we've built our reputation on quality products, exceptional service, and strong relationships. We're looking for a customer-focused Sales Center Representative to join our team. If you enjoy helping customers, solving problems, and working in a fast-paced environment, we'd love to hear from you.
What You'll Do
As a Sales Center Representative, you'll be one of the first people our customers interact with. You'll assist contractors, builders, and homeowners by providing excellent customer service while ensuring orders are processed accurately and efficiently.
Responsibilities
- Greet and assist customers in person and over the phone.
- Process sales orders, quotes, and invoices accurately.
- Recommend products and solutions based on customer needs.
- Coordinate with the yard, warehouse, and delivery teams to fulfill customer orders.
- Answer questions regarding products, pricing, availability, and delivery.
- Maintain product knowledge across lumber, building materials, hardware, and related products.
- Assist with merchandising, stocking, and maintaining an organized sales floor.
- Handle cash, credit card, and account transactions.
- Build lasting relationships with customers through exceptional service.
- Support the team with additional duties as needed.
What We're Looking For
- Excellent customer service and communication skills.
- Strong attention to detail and organizational abilities.
- Ability to multitask in a busy retail and sales environment.
- Basic computer skills and the ability to learn business software.
- Team-oriented attitude with a willingness to help wherever needed.
- Previous retail, customer service, or building materials experience is preferred but not required.
- Knowledge of lumber and building materials is a plus.
Why Scherer Bros.?
- Competitive pay
- Comprehensive benefits package
- 401(k) with company match
- ESOP (Employee Stock Ownership Plan)
- Paid Time Off and paid holidays
- Career growth and development opportunities
- Family-owned company with a strong team culture
If you're ready to join a company that values teamwork, integrity, and outstanding customer service, we'd love to hear from you.
Apply today and build your future with Scherer Bros. Lumber Co.!